Are you a leader who enjoys developing others to help them reach their full potential? Do you enjoy helping an organization reach and exceed its key performance indicators? If so, we think our supervisor position is a great opportunity for you!
What you'll be doing...
As a supervisor in the Pension Services Department, you will:
- Oversee administrative functions performed in the Pension Service department
- Respond to escalated customer requests
- Lead a team of approximately 15 employees (including performance management and timesheet approvals)
- Coordinate training of new employees and evaluate results
- Monitor and assess department workflow and identify/implement areas for process improvement
- Monitor quality and compliance for accuracy and completion of work
This position can be based in the Seattle office. The role currently allows for a hybrid (work from the office 3 days a week and home 2 days a week) schedule after training but may be recalled to the office full time at a future date.
Who you are...
- Experienced. 3 years of supervisory experience, including managing onsite teams preferred
- Educated. Bachelor's degree in a related field preferred
- Leader. Proven ability to influence others to get work done
- Communication. Demonstrated written and verbal communication skills
- Service Minded. Delivers exceptional customer service with flawless follow through
- Technically Savvy. Proficient in MS Office Suite of tools
Who we are...
Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)
If hired, you can expect...
- Starting salary range of $6,498 - $8,333 per month. Pay is dependent on experience, skills, and qualifications.
- Excellent Medical, Dental (w/Ortho), Vision, Rx benefits, disability, life insurance
- Optional benefits include health flex spending & dependent care assistance plans, pet insurance
- Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
- Generous 401k plan with company base contribution & match
- Work-Life Balance
Equal Employment Opportunity
NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at [email protected] to request accommodation.
Northwest Administrators Inc. | Privacy Policy (nwadmin.com)
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What We Do
NWA's mission is to provide outstanding service and solutions through knowledge, innovation, dedication & excellence.
Having been in business for over 50 years as a third party administrator (TPA) of employee benefit programs, we can proudly say we have never lost a client due to service related issues.
Our skilled employees are essential in maintaining our position as an industry leader. We strive to create a positive working environment that values:
•Diversity: Our differences, unique talents and varied backgrounds come together to create a stronger whole.
•Working Smart: We encourage innovation and continuous improvement to promote efficiency and accuracy.
•Positive Attitudes: Our professional behavior creates a positive first impression that is lasting for both employees and clients.
•Teamwork: We build each other up; and share our successes, failures, information and ideas.
We have 6 office locations strategically located in large metropolitan areas (Seattle, Portland, Las Vegas, Brisbane, San Francisco & Pasadena). This allows our employees to take advantage of the innovation and diversity that surrounds them and also enables us to hire the best talent in the industry.
Our success and longevity comes from our strength and knowledge in administering Taft Hartley Funds, (including one of the nation’s largest multi-employer defined pension funds) and other multi-employer/association programs, including: Pension plans, Medical, Dental, Vision, Prescription drug, Life, AD&D & Short term disability benefits.
Our high ethical standards and strong focus on customer service cause many to make NWA their career choice-- working here 10, 15, and 20 years or more!
