Supervisor, Operations

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

The person in this position oversees assembly and manufacturing resources to ensure the delivery of finished goods in accordance with the master schedule.  Aids and trains line leads and personnel as needed.  Required to oversee multiple lines and multiple functions in manufacturing. Required to identify and implement process improvements as part of the Lean Manufacturing philosophy at Light and Wonder. Other duties may be assigned, as required to facilitate assembly, quality, and delivery of all manufactured products.

Additional Responsibilities:

• Responsible for physically loading and unloading packages and parts by hand, including placing, pushing, lifting, carrying, and pulling the item in an efficient and safe manner.
• Ensuring the successful packaging and staging of orders for their intended ship via to the destination.
• Handling goods and documents in a busy warehouse setting.
• Communicate efficiently with fellow workers, supervisors, and other members of the team.
• Submit MOCRs for missing parts.
• Submit WM Support Tickets when having systemic issues closing orders.
• Transact RTS items.
• Assist with training new hires.
• Provide daily end of day KPIs.
• Attend the daily notified meeting and order closure call.
• Understand and carryout directions from immediate Supervisor and assist with directing workflow.
• Recognize and analyze problem areas and help develop solutions:
  • Problem solving
  • Troubleshooting
• Recommend operational changes to improve process efficiency.
• Inform/communicate with the immediate Supervisor of any direct labor shortages.
• Ensure the production area is well kept and improve 6S performance.
• Work responsibly and efficiently while adhering to all safety rules and policies.
• Comply with Company’s attendance policy by maintaining regular and predictable attendance.
• Perform all required functions in warehouse management system as trained.
• Use a desktop computer to complete necessary transactions.
• Communicate via company email.

Minimum Qualifications:

• Minimum of 1 year experience in a warehouse environment.
• Minimum of 1 year in a Lead role or equivalent.
• High school graduate or equivalent - must be able to verify.
• Must be at least 18 years of age, as required by law.

Preferred Traits, Knowledge, Skills, and Abilities:

• Experience or willingness to learn to operate a forklift, hand, and electric pallet jacks.

• Experience with computers and RF scanners.

Physical Requirements:

• Ability to lift up to 60lbs continuously throughout a shift.
• Ability to stand and/or walk throughout the warehouse for extended periods of time.
• Use of arms, hands, legs and back is required for repetitive motions of lifting, pushing, pulling, bending, and twisting.

Work Conditions: 

• May require weekends and evening hours.

Light & Wonder and its affiliates (collectively, “L&W”) are engaged in highly regulated gaming and lottery businesses.   As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   To ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfil their individual roles.  As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.