Supervisor, Operations

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

SALARY: $70,500-$78,850, bonus eligible
 

SHIFT: 4:00AM-12:30PM

COMPANY:

Michelob ULTRA. Cutwater Spirits. Budweiser. Kona Brewing Co. Stella Artois. Bud Light. That’s right, over 100 of America’s most loved brands, to be exact. But there’s so much more to us than our top-notch portfolio of beers, seltzers, and more. We are powered by a 19,000-strong team that shares our passion to create a future with more cheers. We look for people with talent, curiosity, and commitment and provide the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do? 

ROLE SUMMARY:

If you are interested in a hands-on, continuous improvement-oriented, fast-paced role in a world-class wholesaler environment then our Operations Supervisor role is for you. In this role, you will develop, monitor, and maintain operational procedures to ensure excellent process performance and quality while supervising and empowering warehouse employees. This is an opportunity to drive continuous improvement initiatives, build relationships and influencing skills as well as technical skills while learning the ins and outs of wholesaler operations.

JOB RESPONSIBILITIES:

• Manage day-to-day production of Delivery operations of 30 Delivery employees across the main site and two satellite locations

• Lead, motivate, and develop department personnel including selection, performance management, and employee relations

• Enforce and promote safe working practices

• Plan, direct and schedule all manpower and equipment needs to meet daily operational requirements, adjusting for call-outs and route/truck issues

• 70% computer/desk work; 30% trade visits with staff focused on safety, performance and coaching

• Labor contract administration

• Hold regular 1:1s with frontline operators to review issues, provide feedback and monitor performance

• Own, manage and continuously improve our Delivery Process Optimization pillar, including submitting-self assessments and participating in monthly PR and project charters

• Track and analyze operation efficiency measures

• Manage, coach and develop a team to meet operational KPI/PI’s

• Update templates and communication tools (including Team Room Boards, Weekly Trackers, Labor Planning Tool and Meeting Decks) to provide routine visibility of operational performance

• Lead process improvement initiatives, identify and implement best practices and initiate change

• Drive and continuously improve operators’ engagement through regular feedback follow ups, recognition programs, incentive tracking and proactive communication

• Ability to effectively communicate to all levels of employees and managers

JOB QUALIFICATIONS:

• College degree or relevant experience required

• Highly organized with the ability to manage priorities and coordinate multiple projects simultaneously in a fast-paced environment

• Ability and willingness to adjust schedule as necessary to handle business needs, such as holiday weeks, weekends, or alarm coverage. Operation is 24 hours; shift assignment may vary

• Ability to facilitate projects amongst diverse teams and proven ability to gain results

• Understanding of local, state, and federal liquor laws as well as Department of Transportation, Occupational Safety and Health Administration regulations preferred

• Two years of warehouse, delivery, or sales experience

• Proficient in Microsoft Office (pivot tables, lookups, sumifs etc) and proven ability to learn new and more advanced programs, such as routing software

• Knowledge of Labor Relations / experience in Union environment preferred

• Ability to perform physical requirements of the job and knowledge to safely operate job-related equipment (e.g., hand truck, pallet jack, etc.)

• Experience with Six Sigma, Lean, or other Management Systems a plus

WHY ANHEUSER-BUSCH?

Anheuser-Busch has always dreamed big. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. To reimagine what a beer company can be. And what, together with our people and our partners, Anheuser-Busch can do. Our collective impact is significant. Over the last decade alone, we have contributed more than $400 million to charitable organizations that support our communities, provided over 90 million cans of emergency drinking water, and, together with our wholesaler partners, invested more than $1 billion into responsible drinking initiatives. At the heart of these investments is our shared commitment to community – providing opportunity for our people, lifting our neighbors, and making a meaningful difference in the world. This future is our purpose. A future that everyone can celebrate, and everyone can share in. A future with more cheers.

BENEFITS:

• Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts, eligible day one of hire

• Life Insurance and Disability Income Protection 

• Generous Parental Leave and FMLA policies 

• 401(k) Retirement Savings options with a company matching contribution 

• Chance to work in a fast-paced environment among a company of owners 

• Free Beer!