Supervisor, Operations

Posted 4 Hours Ago
Be an Early Applicant
Charlotte, NC
1-3 Years Experience
Information Technology • Payments • Software
The Role
The Supervisor of Operations is responsible for overseeing a team to ensure they meet company goals. This role includes fostering teamwork, managing team performance, ensuring adherence to processes, and providing coaching and feedback to team members.
Summary Generated by Built In

Responsible for the supervision of a non-exempt operational group. Responsible for overall team performance to meet or exceed company goals and objectives.

  • People Skills: Actively works to gain the respect of subordinates through daily interaction with the team; promotes teamwork, harmony, and productivity across all areas of the Operation. Works to increase the skills of team members.
  • Process Management: Responsible for overall team performance to meet or exceed company goals and objectives. Hands-on approach in helping to meet goals.
  • Time Management/Organizational Skills: Ensures established processes are followed for optimal performance of the team; creates, follows and meets deadlines; prioritize tasks to meet operational goals.
  • Communicates both verbally and in writing to team members ensuring all team members have consistent understanding.
  • Team Performance: Manage the performance and on-going development of direct reports through timely coaching and counseling, positive reinforcement, and honest, direct feedback. 

Basic Qualification:

Education: High School Diploma or GED

Experience: 2 years of operations management experience,

Preferred Qualifications:

Education: Bachelors in Business/Finance

Experience: 2 years in operations Management (preferably in payment processing)

Additional Basic Qualifications:

Must be 18 years of age or older

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].

The Company
HQ: Shoreview, MN
5,001 Employees
On-site Workplace
Year Founded: 1915

What We Do

We help enterprises, small businesses and financial institutions deepen customer relationships through trusted, technology-enabled solutions.

Here at Deluxe, we help you unlock your potential so that your business successfully grows and thrives which positively impacts our communities all around.

Our innovative payments, data and marketing solutions help you Accelerate Growth, Enable Payments and Empower your SMB Relationships.

Accelerate Growth – With us, we propel your business forward with data-driven customer acquisition and multi-platform marketing toolkits; accelerate customer acquisition through our targeted data driven marketing campaigns and build brands through our customized, brand compliant web storefronts, promotional products, print services, and retail packaging services.

Enable Payments – Our technology solutions enable you to send and process payments more easily. With us, you can optimize your order to cash processes with Lockbox, integrated receivables and bill pay, as well as improve your payer and payee experience with our secure and convenient check products and flexible digital payments.

Empower Small Business Relationships – We help empower your small business with tools to start, run, grow and operate the business. We help increase revenue with promotional products, data driven and print marketing and retail packaging as well as support in managing income with our checks and forms, digital payments, and remote deposit capture. We also assist in protecting and branding businesses with logo design, trademark filings and websites and hosting services along with assisting in managing HR and Operations using our incorporation services, and payroll and human capital management.

Unlock your potential: www.deluxe.com

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