Supervisor, Operations

Posted 2 Days Ago
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99224, Spokane, WA, USA
In-Office
25-26 Hourly
Mid level
Retail
The Role
Supervise distribution center staff and processes to ensure timely, accurate order fulfillment. Lead meetings, set goals, train and coach team members, manage schedules and productivity, enforce safety, and maintain inventory accuracy in a warehouse environment.
Summary Generated by Built In

Supervisor, Operations


CULTURE SNAPSHOT:

Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.”  We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. 

We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley Furniture licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.

AT A GLANCE:

Broad River Retail is currently seeking for Supervisor, Operations to join our Operations team.  The position is responsible for supervising tasks and productivity of distribution center people and processes. This includes overseeing the receiving, storage, and preparation of product, as well as managing inventory accuracy, to ensure timely and accurate order fulfillment. 

DAY IN THE LIFE AS THIS MEMORY MAKER:

  • Lead team meetings with enthusiasm
  • Communicate expectations and set goals for individuals and team
  • Train, develop, coach and mentor team members
  • Ensure tasks are completed within the allotted time to meet departmental goals
  • Oversee Safety expectations are met

MEMORY MAKER PERKS & BENEFITS:

  • This position is paid semi monthly.
  • You will receive benefits after 60 days of employment such as Medical, Dental, and Vision with our 3rd party agency
  • Medical, dental, vision, and life insurance options available upon conversion to BRR
  • You will receive 8 Vacation days in the first year, up to 12 days after the 4th year. You will receive 5 Wellness days and 3 Paid Holidays. You will also be eligible for Washington Paid Sick Leave upon conversion to BRR
  • 401K matching contribution up to 4% upon conversion to BRR
  • You may be eligible to participate in the profit-sharing bonus program upon conversion to BRR
  • Employee discount (40%) at BRR locations upon conversion to BRR
  • Internal Opportunities for career growth and advancement

OUR COMMITMENT TO YOU:

Broad River Retail is an EEOC compliant company and committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.

Qualifications

WHAT YOU’LL NEED TO SUCCEED:

  • Positive outlook and encouraging mentality
  • Ability to lead and motivate their team to achieve the company's goals and objectives 
  • Strong cognitive skills required; including the ability to learn quickly, handle multiple complex tasks simultaneously and be highly productive without needing much supervision
  • Effectively plan and organize the work of their team, including tasks, schedules, and attendance
  • Effectively communicate with their team, as well as with other departments both in written and verbal form
  • Effectively identify and solve problems that may arise to include adapting to change in requirements
  • Ability to manage their time effectively to meet deadlines and ensure that the completion of assigned tasks
  • Ability to build positive relationships and encourage others
  • Flexibility with schedule and ability to work any shift

WORKPLACE ENVIRONMENT:

While performing the duties of this job the employee is:

  • Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooring
  • Must be able to routinely lift or move objects up to 75 pounds alone and team lift objects over 75 pounds
  • Working in a non-climate-controlled warehouse setting, with some outdoor exposure during the workday

Subject to applicable law, reasonable accommodations may be made to empower the undertaking of essential duties of the position for those with: (i) a physical or mental disability; (ii) sincerely held religious beliefs and practices; (iii) needs as a victim of domestic violence, sex offenses, hate crime, or stalking; (iv) needs related to pregnancy, childbirth or related medical conditions; and/or (v) any other reason required by applicable law

Skills Required

  • Positive outlook and encouraging mentality
  • Ability to lead and motivate a team to achieve goals and objectives
  • Strong cognitive skills: learn quickly, handle multiple complex tasks, high productivity with minimal supervision
  • Ability to plan and organize team work, tasks, schedules, and attendance
  • Effective written and verbal communication with team and other departments
  • Problem identification and resolution skills; adaptability to changing requirements
  • Time management to meet deadlines and complete assigned tasks
  • Ability to build positive relationships and encourage others
  • Flexibility with schedule and ability to work any shift
  • Regularly stand, walk, stoop, kneel, or crouch on concrete flooring
  • Ability to lift/move objects up to 75 pounds alone and team lift over 75 pounds; work in non-climate-controlled warehouse with some outdoor exposure
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The Company
Year Founded: 2003

What We Do

Founded in 2003 and headquartered in Fort Mill, South Carolina, Broad River Retail is the largest and fastest-growing independently owned Ashley HomeStore licensee. The company operates 28 Ashley Stores and four Ashley Outlets across North Carolina, South Carolina, and Georgia. Its mission is centered on 'Furnishing life's best memories' by providing a wide range of home furnishings through an elevated shopping experience.

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