Supervisor - Operations - Bilingual English/Spanish

Posted 6 Days Ago
Be an Early Applicant
Greenfield, IN, USA
Hybrid
Mid level
Information Technology • Logistics • Software • Transportation • 3PL: Third Party Logistics
The Role
Oversee daily office operations and administrative staff, manage time cards, filing/imaging, resolve personnel issues, and ensure communication between terminal and CSR team. Requires bilingual English/Spanish fluency and customer-service orientation.
Summary Generated by Built In

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions. 

Professional fluency in English and Spanish is required.

Position Overview:

The office supervisor is responsible for overseeing the daily operations of the office staff.

    

Job Duties & Responsibilities:

  • Supervising administrative staff, including office clerks    
  • Supervising paperwork filing and imaging.     
  • Supervising of office employees hours and time cards     
  • intervening with and resolving personnel issues.     
  • Insuring proper communication between a terminal and the CSR team    

Required Skills:

  • Microsoft 365 
  • Strong communication and leadership skills
  • Ability to multitask and prioritize
  • Customer service-oriented approach to their work

Work environment/physical demands summary:

This job operates in an office environment or remote and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

Benefits

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

Skills Required

  • Professional fluency in English and Spanish
  • Microsoft 365
  • Strong communication and leadership skills
  • Ability to multitask and prioritize
  • Customer service-oriented approach

Echo Global Logistics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Echo Global Logistics and has not been reviewed or approved by Echo Global Logistics.

  • Wellbeing & Lifestyle Benefits Wellness and lifestyle perks appear broad, including telehealth access, an employee assistance program, and fitness-related offerings like Peloton and gym discounts. Additional extras such as pet insurance, phone discounts, and company-sponsored events add to the perceived breadth of non-cash rewards.
  • Healthcare Strength Health coverage is positioned as comprehensive, with multiple plan types (PPO and HDHP) plus dental and vision options. Tax-advantaged accounts (HSA/FSA) and always-on telehealth access reinforce the sense of a well-rounded healthcare offering.
  • Parental & Family Support Paid bonding/parental leave, Care.com membership, and bereavement leave are highlighted as meaningful supports for family needs. Volunteer time off also contributes to the sense of broader life-supportive benefits beyond core insurance.

Echo Global Logistics Insights

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The Company
HQ: Chicago, IL
2,600 Employees
Year Founded: 2005

What We Do

Echo is a leading provider of technology-enabled business process outsourcing, serving the transportation and logistics needs of our clients. Our proprietary web-based technology, dedicated service teams and robust procurement power enables our clients to see significant transportation savings while receiving best-in-class service.

Why Work With Us

At Echo you don’t just have a job—you have a career. Passion for what you do keeps you on the road to success. It’s teamwork and relationships that make our team truly successful. The chance to work alongside friends, have your voice heard, and be mentored by those who genuinely want to see you grow and thrive makes every day even better.

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