City/State
Norfolk, VAWork Shift
First (Days)Overview:
Sentara Health is hiring an experienced Supervisor, Laboratory Consumer Services to work full time days with Laboratory Services.*This is a hybrid position
Overview- High School Education (Required)
- Associates Degree (Preferred)
- No specific certification or licensure requirements
- 3–5 years of experience in client services, customer service management, or operational leadership, in a laboratory or healthcare setting.
- Experience working with EHR systems (e.g., Epic), CRM tools, and customer service platforms (preferred)
- Strong leadership, communication, and problem-solving skills.
- Ability to manage multiple priorities and collaborate effectively across departments.
keywords: laboratory sales, laboratory billing, client services
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
What We Do
Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.
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