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Together with our customers, we're on a mission to make healthcare better.
The Role
Work Flexibility: Hybrid
What you will do:
- Responsible for managing the performance of Invoice Billing
- Engage and supervise the Invoice Billing team under their scope
- Lead Tier 1 of Daily Huddle and escalate any major issues to Tier 2.
- Assist in developing training materials for a newly created team
- Play a key role in the work migration activities from other Stryker locations, including knowledge transfer and documentation activities
- Partner with customer facing teams, building strong relationships with both internal and external customers
- Coordinate with other Invoice to Cash team leads to ensure strong working relationships and well defined handoffs between teams
- Act as a key point of contact within the invoicing process, including communication with external customers on ensuring account balance accuracy
- Contribute to accurate customer master data elements
- Engage with internal/external customers and team to perform root cause analysis on areas causing issues in the Invoice Billing process
- Provide regular updates to SSC management of KPI’s, analysis and trends
- Work with Internal and external audit teams to review and enforce policies
- Performs other related work as assigned by management
What you need:
- University degree in Business Administration, Finance, Accounting, or other related areas is preferred.
- Fluent spoken and written English; other language is a plus
- Intermediate to advanced skills on the MS Office Suite
- Oracle and SAP systems knowledge is a big plus
- 6-8 years of relevant working experience in a finance function in matrixed international company (preferably American or Multinational Company) with complex reporting practices and with exposure to various reporting systems. Have working knowledge of collections related laws.
- 2-3 years of experience leading teams
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The Company
What We Do
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com.
Together with our customers, we are driven to make healthcare better.
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