Supervisor, Eligibility & Screening (Wisconsin)

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in WI, USA
Remote
Senior level
Insurance
The Role
Supervises eligibility screeners supporting long-term care functional screening for older adults and adults with disabilities. Responsibilities include hiring, training, coaching, quality oversight, resolving screening issues, completing LTCFS assessments, coordinating with stakeholders, supporting fair hearings, maintaining regulatory compliance and certification, improving processes, and preparing reports. The role requires local travel to member locations and monthly attendance at a Molina office.
Summary Generated by Built In

The role is a hybrid role with travel to member location assigned and meeting at Molina office once a month. 

The candidate must be located at one of the below  Wisconsin (WI) locations:

Spooner (Washington County), Park falls (Price County), Menomonie (Dunn County), New Auburn / Eau Claire (Chippewa county), Arcadia (Trempealeau county), Tomah (Monroe county), Reedsburg (Sauk county), La Crosse (Lax County), Viroqua (Vernon county), Bloomington / Prairie du chein (Grant county), Madison/ Verona (Dane county).


JOB DESCRIPTION Job Summary

Leads and supervises team supporting long-term care eligibility, screening processes and coordination for older adults and adults with physical or intellectual disabilities. Contributes to overarching strategy to provide quality and cost-effective care. 
Essential Job Duties 

  • Hires, trains, develops and supervises eligibility screeners; responsible for hiring and training new eligibility screeners, check-ins with team members, feedback and coaching, and ongoing compliance and quality of eligibility screener work. 
  • Assists in problem-solving and decision-making related to screens, member related issues, adverse eligibility findings, timing of screens, coordination of screens with moves and discharges, and other screening issues that arise. 
  • Attends meetings and represents as subject matter expert and consultant to key stakeholders in regards to the long-term care functional screen (LTCFS) program, and attends and facilitate fair hearings related to functional ineligibility. 
  • Completes the adult LTCFS as required and outlined in applicable regulatory guidelines; this includes completing collateral contacts to verify screen findings with internal and external stakeholders, and verifying diagnosis information with physicians and/or the Social Security Administration (SSA). 
  • Complies with documentation and LTCFS program regulations, guidelines and meets screening quota.
  • Participates in and assists with screener meetings, quizzes and testing. 
  • Collaborates on development, process improvement and ongoing quality management of services of related LTCFS materials/products. 
  • Provides data reports related to the LTCFS as requested. 
  • Maintains long-term functional screening LTCFS certification by completing and passing continuing skills testing (CST). 
  •  Local travel may be required (based upon state/contractual requirements). 
     

    Required Qualifications 


  • At least 5 years of experience in health care, and at least 3 years experience managed long-term care and/or human services serving one of the target groups (adults with physical/intellectual disabilities or older adults), or equivalent combination of relevant education and experience., or equivalent combination of relevant education and experience. 
  • Current long-term functional screening (LTCFS) certification. 
  • Registered Nurse (RN) may be required for certain states (dependent upon state/contractual requirements). If licensed, license must be active and unrestricted. 
  • Demonstrated understanding of electronic medical records and Health Insurance Portability and Accountability Act (HIPAA). 
  • Strong organizational and time-management skills.
  •  Ability to write routine reports, correspondence, and speak effectively with internal and external stakeholders. 
  • Ability to regularly make decisions related to how a project or operation will be conducted. 
  • Ability to read, analyze, and interpret business manuals, technical procedures, and government regulations. 
  • Excellent verbal and written communication skills. 
  • Microsoft Office suite/applicable software program(s) proficiency. 
    Preferred Qualifications 
     
  • Supervisory/leadership experience. 
    To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. 
    Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Skills Required

  • At least 5 years of healthcare experience
  • At least 3 years of experience in managed long-term care and/or human services serving older adults or adults with physical or intellectual disabilities, or an equivalent combination of relevant education and experience
  • Current Long-Term Functional Screening (LTCFS) certification
  • Registered Nurse (RN) license where required by state or contract; if licensed, the license must be active and unrestricted
  • Understanding of electronic medical records and HIPAA
  • Strong organizational and time-management skills
  • Ability to write routine reports and correspondence and communicate effectively with internal and external stakeholders
  • Ability to make decisions related to how a project or operation will be conducted
  • Ability to read, analyze, and interpret business manuals, technical procedures, and government regulations
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office and applicable software programs
  • Supervisory or leadership experience

Molina Healthcare Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Molina Healthcare Inc. and has not been reviewed or approved by Molina Healthcare Inc..

  • Healthcare Strength — Health coverage is described as solid, including medical, dental, and vision insurance alongside options like HSA/FSA and disability coverage. Benefits are often seen as a meaningful part of the overall package.
  • Retirement Support — A 401(k) with employer matching and an ESPP are offered, and the retirement plan is commonly regarded as a plus. These features help round out compensation even when base pay is seen as only acceptable.
  • Leave & Time Off Breadth — PTO, paid holidays, and paid parental leave are part of the offering, with time‑off benefits generally viewed favorably. Backup family care and an employee assistance program add practical support.

Molina Healthcare Inc. Insights

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The Company
HQ: Long Beach, CA

What We Do

Molina Healthcare Inc. is dedicated to delivering effective, reliable, and affordable health care to those who need it most. The company focuses on improving the health and well-being of its members and positively impacting the communities it serves. Recognized as a leader in the health insurance category, it provides essential healthcare services to ensure accessible and quality care for its members.

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