Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.
Education:
.-Bachelor’s degree in a Science or Engineering discipline.
Responsabilities:
1. Under general direction, plans and organizes facility maintenance repairs and physical operation and performs related duties as required.
2. Through subordinate supervisors, plans, organizes, and schedules the work of various craft workers, such as HVAC (heating, ventilation, and air conditioning) repair workers, carpenters, electricians, plumbers, and painters. 3. Directs facility repairs, installations, small construction remodeling, grounds improvement, and maintenance projects; coordinates with other departments to complete remodeling projects; reviews remodeling plans for energy efficiency and proper construction methods; maintains records of materials used; orders and purchases new materials.
4. Ensures that facilities comply with state, federal and local laws, ordinances, regulations, and codes pertaining to the building industry.
5. Supervises emergency repair jobs; inspects field work performed; plans and estimates maintenance and repair work; maintains records of work order requests and completion.
6. May administer contracts; reviews work of contractors to ensure that work is completed in accordance with the timeliness and standards of quality set forth in the contract.
7. Analyzes and investigates maintenance and personnel problems or issues and prepares and compiles written reports to the Facilities Manager with solutions and/or recommendations.
8. Prepares worker accident reports; identifies and resolves safety hazards for staff; arranges for employee safety training; maintains safety records.
9. Monitor and maintain facilities operational condition within established regulatory, and customer requirements. 10. Exhibit a customer-oriented behavior, by clearly understanding customers’ needs and expectations, and anticipating possible barriers or obstacles that may impact the project(s) adversely, and communicating these on a timely manner.
11. All documentation must be free of errors, controlled and well-organized.
12. Manage technical issues/problems appropriately and efficiently.
13. Guarantee top quality of services provided to client by reviewing work performed, documentation submitted, get hold of client feedback and monitoring project status vs. client requirements.
14. Create/develop customer relations and new business opportunities.
15. Promote excellent relationship with MENTOR clients, encouraging an open dialog and trustful communication between both parties demonstrating a professional conduct at all times and proudly represent MENTOR at all levels and places.
16. Alerts management when problems are identified and make recommendations for improvements.
17. Must be a team player committed to developing and working in a quality environment.
18. Complies with MENTOR administrative requirements timely and consistently in areas such as: weekly reports, updating of CV’s, yearly updates of medical/training records, attendance to work, etc.
19. Preserve MENTOR as the preferred provider for engineering, utilities outsourcing, validation, and regulatory compliance services.
20. Models company values and ethical behavior in all relationships with internal and external customers.
21. Strictly follow company’s Safety, cGMP’s, Policies and Procedures.
22. Other duties as assigned by manager, upper management or by the client to support normal operations.
What We Do
MENTOR Technical Group is a team of highly educated, superior trained, and dedicated professionals with expertise and experience to provide a complete portfolio of technical support and solutions for the FDA-regulated industry. MENTOR Technical Group delivers solutions with a flexible cost-effective approach to meet your company’s needs. Our purpose is to help you bridge the gap between your business strategies and results, by balancing three major aspects: People, Regulatory and Compliance, and Technology.
MENTOR Technical Group’s objective is to deliver reliable tailored solutions—from consultation to becoming part of your staff. This proximity helps us develop customized frameworks to help you unlock the hidden value in your plants, facilities, equipment, and staff, while optimally integrating resources, regulations, and technology.
MENTOR Technical Group’s commitment begins by getting involved from the conceptual phase up to the implementation phase of your projects. Our management staff has unparalleled experience in both the operating and consulting industries. We have over 200 technical staff members, which allows for efficient project execution.
At MENTOR Technical Group, we deliver on our commitments—every time, on time. Our enthusiastic highly skilled workforce consistently meets or exceeds client expectations. We don’t just perform for our clients; we work with integrity. Our professional staff takes pride in their work and acts with a sense of ownership.