Supervisor Data Analytics (On-site)

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Fort Washington, PA
In-Office
Financial Services
The Role

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

The Supervisor Data Analytics will create projects designed to improve operational performance and deliver excellent client service while assisting our internal operations units.  The individual will leverage creative talents, excellent communication, analytic and project management skills.

Direct Reports

  • Data Analyst
  • Sr Data Analyst

Principal Duties

  • Be accountable for a designated group of operational departments or 3rd party clients by identifying and implementing new operational or client-based business strategies.
  • Manage 3-5 junior members of the analytics team.
  • Excel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.
  • Be accountable for key operational risk-management metrics including discovering, investigating and coordinating the resolution of any operational issues.
  • Collect performance metrics for the monthly operational or client review and suggest new metrics.
  • Exhibit strong communication and listening skills, focused on conveying new ideas to performance managers and understanding potential obstacles to implementation.
  • Maintain a working knowledge of existing business processes and reporting.
  • Retrieve data from the data warehouse structure.
  • Be able to clearly articulate and present ideas and findings to a varied audience including the operations staff and senior management.
  • Performs related duties as assigned by management.

Education and Experience Requirements  

  • Bachelor’s Degree in an analytical or quantitative discipline, or related STEM field.
  • Graduate degree preferred.
  • 6+ years’ Analytics experience in a financial setting.
  • Prior supervisory experience preferred.

Knowledge, Skill and Ability Requirements 

  • Strong business communication skills with an ability to work well in a collaborative environment.
  • Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.
  • Strong skills in Excel (graphs, pivot tables, formulas).
  • Experience visualizing data in Tableau/PowerBI/R/Python.
  • Strong skills in SQL programming.
  • Fast learner - able to assimilate new ideas and thrive in a fast-paced environment.
  • Prior work experience performing business, data, and/or statistical analysis is a plus.
  • Experience with PowerPoint and Visio a plus.
  • Natural entrepreneurial interest is a plus.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities.  Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

  • Medical, dental, and vision insurance

  • Health Savings Account with employer contribution

  • 401(k) Retirement plan with employer match

  • Paid Maternity Leave/Parental Bonding Leave

  • Pet insurance

  • Adoption Assistance

  • Tuition reimbursement

  • Employee Loan Program

  • The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

  • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

  • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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The Company
HQ: Fort Washington, PA
1,575 Employees

What We Do

Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential Investment Corp. family. More information is available at www.newrez.com.


© 2022 Newrez LLC {f/k/a New Penn Financial, LLC}. All Rights Reserved. {Doing business as Newrez Mortgage in the states of Arkansas and Texas}. {Website approval pending with the New York Department of Financial Services.} This communication does not constitute a commitment to lend or the guarantee of a specified interest rate. All loan programs and availability of cash proceeds are subject to credit, underwriting and property approval. Programs, rates, terms and conditions are subject to change without notice. Other restrictions apply. Newrez LLC, 1100 Virginia Drive, Suite 125, Fort Washington, PA 19034. Corp NMLS#: 3013 (www.nmlsconsumeraccess.org). Additional licenses available at www.newrez.com. Equal Housing Opportunity.

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