💼 Ready to Build and Strengthen Our Contractor Network?
📞 Be the Leader Behind Our Recruiting Success!
Join Us as Supervisor, Recruiting – Onsite Role | Jacksonville, FL
What’s in it for you?
🔹 Lead the Team: Supervise, coach, and develop a team of Contractor Recruiter Specialists to achieve recruiting goals.
🔹 Drive Results: Oversee contractor recruiting processes, monitor productivity, and implement effective recruiting strategies.
🔹 Be Essential: Partner with clients, manage contractor selection requests, and help expand a strong, reliable contractor network.
At Crawford, every claim represents a person and a community we help rebuild. As a Supervisor, Recruiting, your leadership experience, customer service background, and ability to build relationships will help drive recruiting excellence and support the growth of our Contractor Connection network.
This is your chance to be part of the One Crawford family—where your leadership makes a real impact.
✨ Ready to lead, coach, and inspire a high-performing recruiting team? Apply today and help us restore lives!
- Supervises a team of Contractor Recruiter Specialists. Monitors and maintains Contractor Recruiting processes. Develops and monitors client relations pertaining to contractor recruitment process.
- Receives and coordinates processing of all requests for contractor recruiting and selection.
- Has frequent interaction with clients regarding recruiting, selection requests and processes.
- Develops marketing strategies for recruiting contractors.
- Creates, documents and implements procedures associated with contractor recruiting and selection.
- Maintains overall knowledge of Contractor Connection business model
- Communicates effectively with internal and external contacts.
- Supervises personnel, to include partnering with manager to provide feedback for team member annual performance appraisals, assists with resolution of personnel issues and interviewing and selection process.
- Provides training, coaching and guidance to team members.
- Monitors and provides feedback for employee productivity, including call volume and applications received. Suggests methods of improvement to staff and identifies suggestions for creative recruiting strategies.
- Performs duties of subordinates when needed.
- Participates in conventions and industry shows for the purposes of recruiting contractors for program participation.
- Upholds the Crawford Code of Business Conduct and Ethics at all times.
- Upholds and projects the public image of the Company.
- Participates in special projects or performs duties in other areas as requested.
- Bachelor degree or related equivalent is preferred. Minimum of two years experience in a customer service related supervisory position.
- Highly proficient and advanced computer skills.
- Excellent attention to detail and organizational skills
- Good time management abilities.
- Strong analytical and problem solving ability.
- Excellent written, verbal and oral communication skills.
- Good interpersonal skills.
- Ability to effectively manage and supervise employees.
#LI-EC1
About UsWhy Crawford?
Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs:
- Competitive base pay
- Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
- We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
Other Benefits currently available at no cost include: - Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
*The above information highlights some of the benefits currently available to eligible full-time employees.
- Training programs that promote continuous learning and career progression while enhancing job performance.
- Sustainability programs that give back to the communities in which we live and work.
- A culture of respect, collaboration, entrepreneurial spirit and inclusion.
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
Skills Required
- At least two years of experience in a customer service-related supervisory position
- Bachelor degree or related equivalent
- Highly proficient and advanced computer skills
- Excellent attention to detail and organizational skills
- Good time management abilities
- Strong analytical and problem-solving ability
- Excellent written, verbal, and oral communication skills
- Good interpersonal skills
- Ability to effectively manage and supervise employees
Crawford & Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crawford & Company and has not been reviewed or approved by Crawford & Company.
-
Flexible Benefits — Feedback suggests role-dependent perks like company cars, remote options, and tuition assistance add practical value, especially for field adjusters. These flexible elements are highlighted as meaningful in certain positions.
-
Retirement Support — Feedback suggests a 401(k) with company match and an ESPP provide solid financial planning options. These programs are consistently referenced as part of a comprehensive package.
-
Healthcare Strength — Feedback suggests medical, dental, vision, and mental-health support are broadly available. These core plans are viewed as standard but reliable inclusions.
Crawford & Company Insights
What We Do
Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.
