Supervisor, Commercial Cash Management Setups

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Annual Salary: $62,000.00 - $73,000.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to provide operational direction to the department in accordance with established systems and procedures. This includes ensuring the timely/accurate completion of departmental work, management reports, training, coordinating the workflow within the department(s) and resolving complex problems.

Essential Functions

• Develop and maintain a thorough understanding of departmental processes to effectively support team operations

• Monitor and report errors from internal teams or external partners and manage workflow of Commercial applications and ensure compliance with regulations and SOX controls

• Maintain strong working relationships with stakeholders such as Treasury, Healthcare, Commercial, Small Business, Product, and IT

• Complete various management reporting and audits on a monthly and annual basis

• Lead conversations during system upgrades by articulating team requirements and identifying optimal solutions to enhance workflow efficiency

• Oversee department workflow and effectively communicate decisions, priorities and relevant information to team members

• Provide guidance to team members on departmental projects/issues, coach and develop training plans, lead development conversations and answer day-to-day questions for team members

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of the Commercial and Treasury services field

• Demonstrate and apply comprehensive knowledge of the customer set-up process to ensure accurate and efficient onboarding

• Strong analytical and compliance skills to monitor workflows, evaluate processes, and recommend enhancements that improve team efficiency, streamline operations, and support continuous improvement Ability to develop and coach team members with proven ability to achieve results through collaboration and teamwork

• Self-starter with strong decision-making skills and the ability to effectively communicate and interact with all levels of the company, clearly expressing ideas and concepts, both verbally and in writing

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Salesforce, Microsoft Word, Excel, Teams and Outlook 

Education & Experience

• Associate’s degree or equivalent combination of education and experience required

• 4+ years experience in banking, financial services, and treasury servicing required

• 3+ years of workflow and case management experience required

• 1+ years leadership experience required

* Hybrid Schedule: In office 2 days per week

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Supervisor, Commercial Cash Management Setups job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $62,000 to $73,000 annually.

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 922 Walnut St, Kansas City, Missouri 64106

Time Type:

Full time