Are you a healthcare operations leader who thrives on solving complex referral and authorization challenges? As the Clinic Operations Supervisor the Referrals team at Providence Medical Group Northwest Washington, you'll lead the day-to-day operations of our Referrals Department — overseeing centralized referrals and medication prior authorizations to ensure patients get the care they need without unnecessary delays. You'll partner with clinic teams to streamline front-end processes that impact referrals, authorizations, billing, and reimbursement, while driving customer satisfaction, resolving escalations, and setting the long-range direction for a department that sits at the intersection of patient access and revenue integrity.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group Northwest Washington and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Experience working in a healthcare environment.
- Recent (within 2 years) management or leadership experience.
- Experience with physician revenue cycle and referrals/authorization.
Preferred Qualifications:
- Bachelor's Degree Administration, Management or any related field from an accredited institution Or related years of experience.
- 2 years Experience in Revenue Cycle.
- 2 years Managing referrals, and authorizations.
- Experience working in physician billing, referrals to revenue cycle.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About UsPCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Skills Required
- Experience working in a healthcare environment.
- Recent (within 2 years) management or leadership experience.
- Experience with physician revenue cycle and referrals/authorization.
- Bachelor's Degree in Administration, Management, or related field OR related years of experience.
- 2 years experience in Revenue Cycle.
- 2 years managing referrals and authorizations.
- Experience working in physician billing, referrals to revenue cycle.
Providence Health & Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Providence Health & Services and has not been reviewed or approved by Providence Health & Services.
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Healthcare Strength — Coverage spans medical, dental, and vision, with robust mental health support including up to 25 free therapy sessions and a well‑being platform. Additional resources like caregiver assistance and plan assistance can bolster access and overall health support depending on location and eligibility.
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Retirement Support — A 401(k) with employer match and an additional discretionary contribution, plus a student‑debt retirement savings match, provide meaningful long‑term savings support. Planning tools and Public Service Loan Forgiveness eligibility further strengthen the financial security package.
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Parental & Family Support — Back‑up child and elder care through Bright Horizons and paid parental leave offer practical support for caregiving needs. Relocation assistance and other family‑oriented resources complement the core benefits where available.
Providence Health & Services Insights
What We Do
At Providence, our strength begins with understanding. We take time to see, hear and value everyone who walks through our doors—patient or caregiver, family support person or volunteer. Working with us means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others.
