#LI-JSS #LI-Hybrid
ResponsibilitiesEssential Functions and Primary Duties
Assign, monitor and review progress and accuracy of work, direct efforts and provide technical guidance on more complex* issues
Assumes accountability for decisions made by subordinate staff
May spend a portion of time performing individual tasks related to the unit, however, supervisory activities constitute a primary part of the job
Provide major input into hiring decisions
Provide major input into rewarding and disciplinary actions
Execute annual goals and priorities
Ensure subordinates perform work as prescribed by policies and procedures in order to achieve productivity, service, and quality standards
Administer and execute policies and procedures affecting staff
Analyze and resolve problems interprets policies and demonstrate solid subject matter knowledge
Motivate, guide, and train staff
Listen and resolve grievances
Additional responsibilities as assigned
*Complexity is based on the degree of uncertainty, financial risk, technical requirements, urgency and volume or size.
Preferred Qualifications
Bachelor's degree
Minimum Qualifications
High School Diploma or GED equivalent required
More than 5 years customer service experience in the insurance industry required
Must maintain current required licenses and certifications relevant to field of expertise
Demonstrate industry experience and technical knowledge in area of expertise
Proficient use of applicable technology
Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
Strong communication skills both oral and written with all levels of organization, both internally and externally
CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.
Skills Required
- High School Diploma or GED equivalent
- More than 5 years customer service experience in the insurance industry
- Must maintain current required licenses and certifications relevant to field of expertise
- Demonstrate industry experience and technical knowledge in area of expertise
- Proficient use of applicable technology
- Demonstrated ability to communicate verbally and in writing throughout all levels of the organization
- Strong communication skills both oral and written with all levels of organization
- Bachelor's degree
What We Do
Named one of the "Best & Brightest Places to Work for" in the Nation, CBIZ, Inc. (NYSE: CBZ) provides professional business services that help clients better manage their finances and employees. CBIZ provides its clients with financial services including accounting, tax, financial advisory, government health care consulting, risk advisory, real estate consulting, and valuation services. Employee services include employee benefits consulting, property and casualty insurance, retirement plan consulting, payroll, life insurance, HR consulting, and executive recruitment. As one of the nation’s largest brokers of employee benefits and property and casualty insurance, and one of the largest accounting and valuation companies in the United States, the Company’s services are provided through more than 100 Company offices in 33 states. CBIZ is associated with Mayer Hoffman McCann P.C. (MHM)*, a national, independent CPA firm. Through this association, we offer audit and attest services.
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