City/State
Norfolk, VAWork Shift
First (Days)Overview:
Sentara Health is hiring an experienced Supervisor, Client Connectivity to work full time days with Laboratory Services.*This is a hybrid position
Overview- High School Education (Required)
- Associates Degree (Preferred)
- No specific certification or licensure requirements
- Experience with Epic, including Epic-related laboratory integrations.
- Strong knowledge of HL7-based system integrations.
- Experience supporting or implementing Epic Cheers.
- Proficiency with Salesforce CRM or similar customer relationship management platforms.
- Experience working with laboratory middleware systems (e.g., 4Medica or similar).
- Prior supervisory or team leadership experience preferred.
- Strong analytical, communication, and cross-functional collaboration skills.
- Experience in healthcare, laboratory services, or clinical IT environments strongly preferred.
keywords: laboratory sales, laboratory billing, client services
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Skills Required
- Experience with Epic, including Epic-related laboratory integrations
- Strong knowledge of HL7-based system integrations
- Experience supporting or implementing Epic Cheers
- Proficiency with Salesforce CRM or similar platforms
- Experience working with laboratory middleware systems
- Prior supervisory or team leadership experience
- Experience in healthcare, laboratory services, or clinical IT environments
Sentara Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sentara Healthcare and has not been reviewed or approved by Sentara Healthcare.
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Parental & Family Support — Four weeks of paid parental leave at full base pay and two weeks of job‑protected family caregiver leave support major life and care needs. Emergency back‑up care and reimbursements for infertility, adoption, and surrogacy further bolster family support.
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Retirement Support — A 401(A) plan alongside 403(B)/401(K) employer matching is designed to strengthen long‑term financial security. Company‑paid life insurance with buy‑up options adds additional protection for families.
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Flexible Benefits — Choice of medical plan designs and dental/vision options enables tailoring coverage to individual needs. An annual election between tuition assistance and student‑loan repayment offers flexibility to align with financial or education priorities.
Sentara Healthcare Insights
What We Do
Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.
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