Supervisor, Broadcast Operations- Master Control

Posted Yesterday
Be an Early Applicant
Cheyenne, WY, USA
In-Office
55K-78K Annually
Mid level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Welcome to EchoStar
The Role
Supervise Master Control operations and a team of up to 12 operators across a defined shift. Manage staffing, training, hiring, performance reviews, on-call coverage, and cross-department coordination. Oversee troubleshooting and resolution of live signal collection/retransmission, HD/SD and PPV content playback, outage analysis, and preventative/corrective actions. Participate in meetings and fill in for department manager as needed.
Summary Generated by Built In
Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our DISH Technology team challenges the status quo and reimagines capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities
The Broadcast Operations Supervisor will direct and coordinate all of Master Control's responsibilities and duties for their defined shift. Their technicians troubleshoot and resolve issues associated with the collection and retransmission of live signals in standard and high definition. In addition, the team manages HD and SD recorded content including PPV media and commercial playback.
Key Responsibilities:
  • Supervises a staff of up to 12 operators with differing experience levels
  • Creates and balances the staffing for their defined shift
  • Has on-call responsibilities
  • Attends multi-department meetings and may be asked to fill in for department manager when needed
  • Provides training, leadership, and mentoring
  • Performs 1-1 meetings with direct reports
  • Writes and issues performance appraisals and goals
  • Communicates and executes disciplinary actions
  • Works closely with other supervisors and department managers to achieve team goals
  • Recruits, interviews, and participates in the selection of new hire employees
  • Reviews and determines the impact of outages and develops preventative and corrective actions
  • Works independently to prioritize the work of subordinates and delegates work assignments on a daily basis
  • Has the ability to interpret the cause of abstract outages and possesses the skills to define problems, establish facts, and draw valid conclusions

Skills, Experience and Requirements
Education and Experience:
  • Bachelor's Degree and/or at least four years of experience in radio, television broadcasting, or related field

Skills and Qualifications:
  • Ability to read, analyze, and interpret business periodicals and technical procedures
  • Ability to write reports, communicate vital information, and respond to questions from managers and customers
  • Working conditions are normal for a 24/7 office environment. Working weekends, evenings, and nights will possibly be required

Visa sponsorship not available for this role
Salary Ranges
Compensation: $54,650.00/Year - $78,100.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )

Skills Required

  • Bachelor's degree or at least four years of experience in radio, television broadcasting, or related field
  • Supervisory experience managing staff, scheduling, training, performance reviews, and disciplinary actions
  • Ability to troubleshoot and resolve collection and retransmission issues for live signals and recorded HD/SD content
  • Ability to read, analyze, and interpret business periodicals and technical procedures
  • Ability to write reports, communicate vital information, and respond to managers and customers
  • Willingness/ability to work weekends, evenings, nights and participate in on-call rotation
  • Ability to analyze outages, define problems, establish facts, and develop corrective/preventative actions
  • Must successfully complete pre-employment screening (may include drug test and DMV check)

What the Team is Saying

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EchoStar Compensation & Benefits Highlights

  • Retirement Support A 401(k) with company match and discretionary profit sharing stand out as stronger elements of the package. These features bolster long-term savings alongside standard coverage.
  • Equity Value & Accessibility An Employee Stock Purchase Program at a discount expands opportunities for employee ownership. This complements retirement features and can add upside for those who value equity participation.
  • Wellbeing & Lifestyle Benefits Access to counseling, legal/financial assistance, HSAs/FSAs, pet insurance, and TV/mobile service discounts broadens the lifestyle and wellbeing offering. Such add-ons provide everyday support beyond core medical and retirement benefits.

EchoStar Insights

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The Company
HQ: Englewood, CO
14,500 Employees
Year Founded: 1980

What We Do

Tune into the innovation, collaboration and culture that our team members bring to the office every day. We want you to be a part of our journey to build the next generation of technology that transforms the way the world communicates. Our team members are the key to our history of groundbreaking innovation and our continued progress. If you bring an inquisitive curiosity, a sense of pride in your work, an openness to adventure and a drive to win, we’ll provide the structure to take the next step in your career. This is more than just another job, this is your launchpad to achieve your potential and a community dedicated to your growth.

Why Work With Us

At EchoStar, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with EchoStar!

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EchoStar Offices

OnSite Workspace

All team members are in person at one of our locations across the globe. We proudly call Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.

Typical time on-site: None
Company Office Image
HQCorporate Headquarters - Meridian
Company Office Image
DISH Network Technologies
Company Office Image
Downtown Denver Office - DGC
Company Office Image
EchoStar & Hughes
Company Office Image
Hyderabad Office
Company Office Image
Wireless Headquarters - Riverfront
Company Office Image
DISH Network Technologies India Pvt. Ltd
Learn more

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