As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
This role will be over 2 days and requires flexibility.
QualificationsHigh on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Skills Required
- Prior experience as a supervisor or Team Leader within retail or hospitality
- Strong motivation to reach performance targets
- Customer-service mentality and team-player's work ethic
- Decision making and problem-solving skills
- Eye for detail, organised and structured
- Ability to mentor team members and connect with customers; act as a role model
- Flexible availability to work the role over two days (32 hours)
What We Do
Rituals Cosmetics is a global beauty brand dedicated to transforming daily routines into meaningful moments through luxurious home and body cosmetics. Founded in the Netherlands in 2000, it focuses on personal wellbeing and sustainability. As a Certified B Corp, the company is committed to using business as a force for good, promoting mindful living and reducing its environmental footprint across its worldwide retail network.
