Supervisor, Berlin

Posted 24 Days Ago
Be an Early Applicant
Berlin, DEU
In-Office
Mid level
Fashion • Retail
The Role
Supervise boutique operations and support the management team to achieve sales targets and KPIs. Coach and train staff, ensure exceptional customer service and client database management, maintain store standards including stock control and visual merchandising, and model Jimmy Choo’s luxury brand image.
Summary Generated by Built In

Supervisor, Boutique

About working for Jimmy Choo:

Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.

Full-time, 40 hours per week

What you’ll do:

As an Supervisor, you will :

  • Engage and inspire the team by ensuring they are striving to reach targets and KPIs
  • Ensure that the team is providing exceptional standards of customer service.
  • Assist the Management Team in providing training to the team.
  • Support the team in managing the client database ensuring customer loyalty.
  • Ensure the efficient running of the boutique following directives and procedures as set by Retail Excellence, the Management Team, and the Company.
  • Providing a consistent example of the glamorous, luxury lifestyle image of Jimmy Choo through customer relationship management, attitude, personal grooming, dress code, and behaviour to the team and ensuring that they also reflect this
  • Support the Management Team with successfully running and managing the day-to-day operations of the boutique including but not limited to customer relationships, team management, store administration, stock management, and visual merchandising.

We’d love to see:

You’ll be enthusiastic and self-motivated and has the ability to go the extra mile to achieve targets at all times.

You will have demonstrable leadership capabilities and sound knowledge of the luxury market, customer service, and fashion.

Our values: creative, courageous, and passionate

Equality, diversity, and inclusion:

At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solution. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our difference. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.

Jimmy Choo Perks

  • Products allowance and discount
  • Birthday day off
  • Exclusive employee sales

If you want to become a part of the Jimmy Choo family, we’d love to hear from you – Apply today!

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range: 

0.00 - 1,000,000.00 EUR

Skills Required

  • Achieve sales targets and KPIs
  • Provide exceptional customer service
  • Support team training and development
  • Manage client database and customer loyalty activities
  • Experience in stock management and visual merchandising
  • Demonstrable leadership capabilities
  • Sound knowledge of the luxury market, customer service, and fashion
  • Maintain professional grooming, dress code, and brand image
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The Company
HQ: New York, New York
546 Employees

What We Do

CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.

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