Supervisor, Accounts Receivable

UNM Medical Group, Inc. is seeking a full-time Supervisor, Accounts Receivable to join our Revenue Department. This is a Remote Position. The selected candidate must have a permanent address and live in New Mexico or be willing to relocate to New Mexico.

Minimum $52,038 - Midpoint $65,043*

*Salary is determined based on years of total relevant experience.

*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.

*Experience in cash applications in a healthcare setting is required*

Summary

Supervises and coordinates the cash application processes of UNM Medical Group, Inc.'s medical and pharmacy payment systems. Provides input into operating policies and procedures for the unit.

Minimum Job Requirements of a Supervisor, Accounts Receivable:

High school diploma or GED with at least 3 years of directly related work experience acquired in a medical environment including a minimum of 1 year of supervisory experience directly related to the duties and responsibilities specified. Completed degree from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire.

Duties and Responsibilities for a Supervisor, Accounts Receivable:

1. Oversees all facets of the daily operations of the organizational unit, ensuring compliance with UNMMG, state, and federal laws, policies, and regulations.
2. Oversees the supervision of personnel, which includes work allocation, training, promotion and enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
3. Imports daily deposits and EDI files to facilitate automated payment posting and locate any non-EDI deposits for manual posting.
4. Has input into the development and implementation of mechanisms and controls to ensure appropriate posting of Insurance and Patient Payments with accurate and timely postings, in accordance with established internal and third-party payor requirements.
5. Monitors payment posting for compliance with established policies, regulations, procedures, and standards to include credits and refund requests
6. Reviews medical records and resolves problems concerning the recording or provision of services rendered.
7. Prepares and maintains required records, files, and reports on payment posting.
8. Respond to customer inquiries regarding financial assistance, state programs and monitor email requests from internal and external sources.

About the Revenue Department:

We are a very detailed department in that it takes daily communication to ensure we are meeting the Business Needs of the Revenue Cycle Department and Organization.

Why Join UNM Medical Group, Inc.?

Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone.

Benefits:

• Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package.
• Insurance Coverage: Includes medical, dental, vision, and life insurance.
• Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.