On-site in Birmingham, AL
Role: To learn the overall strategy of the department while assisting with the day-to-day functions and special projects.
Essential Functions & Responsibilities:
- Assist with PC replacements over the entire organization.
- Assist with Asset Inventory.
- Accompany IT staff while addressing issues at branches.
- Research new technologies and make recommendations for improvements.
- Assist with patch management.
- Shadow helpdesk calls.
Performance Measurements:
- Provide friendly, professional and accurate service and support to all members and staff.
- Complete all tasks and assignments in a timely manner.
- Participate in team meetings.
- Demonstrate teamwork, professionalism and effective communication.
Knowledge & Skills
Experience - The role can be learned in hours, days, or weeks.
Education - A high school education or GED. Must be currently attending an accredited college or university working towards a bachelor's degree in a business or a related field.
Interpersonal Skills - Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
Other Skills - Must be professional, courteous and friendly, with the ability to communicate in an enthusiastic and effective manner. Must have excellent verbal and written communication skills. Basic computer and telephone skills are required. Must be knowledgeable of Microsoft Word and Excel.
Physical Requirements - Light lifting required
Working Environment - Must be able to work 8:00 am - 5:00 pm Monday through Friday from mid-May to the beginning of August.
Qualifications Behaviors Preferred Thought Provoking: Capable of making others think deeply on a subject Team Player: Works well as a member of a group Innovative: Consistently introduces new ideas and demonstrates original thinking Enthusiastic: Shows intense and eager enjoyment and interest Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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What We Do
AmFirst is a full-service financial institution with over $2 billion in assets and 21 branch locations across the Birmingham-Metro and Mobile, Alabama areas. As one of the strongest credit unions in the United States, we are committed to providing the most cost effective and convenient financial services for our members. Every member of AmFirst owns a share of the credit union and is required to maintain a $5 balance in a Share Savings Account. AmFirst accounts are federally insured up to $250,000 by the National Credit Union Administration (NCUA).
