Responsibilities:
- Support communications across e.l.f.’s social media platforms, including Instagram, TikTok, YouTube, Facebook, X (Twitter), Pinterest, and Snapchat
- Actively engage with the community by liking, commenting, and responding to messages and mentions
- Take a rapid-response approach to audience engagement, remaining agile and open to real-time community needs
- Partner with Customer Service to support questions related to product orders and promotions
- Coordinate fan outreach and product seeding out of the Los Angeles e.l.f. offices
- Identify new content opportunities, trends, and conversation starters across social platforms
- Pull weekly and monthly community insights and performance metrics for cross-functional reporting
- Share weekly updates on trending conversations, feedback, and recurring questions or complaints across brand and competitor channels
- Support routine community workflows while remaining flexible and adaptable to emerging needs
Requirements:
- Must be available for the full internship period: June 17th - August 21st
- Must be able to work at least 18 hours per week
- Must be based in the Los Angeles area with availability to be in-office 2–3 days per week
- Currently attending a two- or four-year university and pursuing a degree in English, Journalism, Marketing, Communications, or a related field
- Currently a sophomore or junior in college
- Strong interest in social media marketing and community engagement
- Excellent written communication skills, including copywriting, editing, and proofreading
- Strong understanding of TikTok, Instagram, Facebook, X (Twitter), LinkedIn, Pinterest, and emerging social platforms
- Strong multitasking and time-management skills
- Passion for beauty and digital culture
Business Rationale:
- The Community e.l.f.tern will play an active role in supporting community management across fan and creator-generated content, helping the brand stay responsive, culturally relevant, and deeply connected to its audience. This role supports a core team need and will directly contribute to advancing community engagement goals on Instagram and TikTok during a high-activity summer period.
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What We Do
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Celebrating the beauty of every eye, lip and face is fundamental to our DNA. It’s in our name and inspires us as a company. We are committed to creating a culture internally – and in the world around us – where all individuals are encouraged to express their truest selves, are empowered to succeed and where we do the right thing for people, the planet and animals. Our deep commitment to inclusive, accessible, cruelty-free beauty has fueled the success of the e.l.f. Cosmetics brand online and at retail since 2004. With the 2020 acquisition of the pioneering clean-beauty brand W3LL People, and the new lifestyle beauty brand Keys Soulcare created with Alicia Keys, we continue to strategically expand our portfolio with brands that support our purpose and values. Our brands are widely available online, and at leading beauty, mass-market, and natural specialty retailers.
