Hello! We're Teya.
Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.
At Teya we believe small, local businesses are the lifeblood of our communities.
We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.
We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.
We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.
Become a part of our story.
We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.
We are looking for a proactive and service-minded summer employee to join Teya’s Inside Sales team.
In this role, you will support newly onboarded merchants and help them take the final steps needed to start using our payment solutions. The main objective of the role is to increase the activation rate of newly onboarded merchants, gain a clearer understanding of the common obstacles preventing merchants from transacting, and contribute to improving the overall merchant onboarding and activation experience.
Key responsibilities
Proactively contact newly onboarded merchants to support and encourage activation
Guide merchants through the steps required to start accepting payments, including POS terminals and/or eCommerce solutions
Identify and document reasons for inactivity or delays in activation
Provide feedback and insights to improve the overall onboarding and activation process
Collaborate with internal teams to resolve merchant issues and remove activation barriers
Support with other tasks as needed
Qualifications
Strong communication skills and a service-minded approach
Proactive, positive and solution-oriented mindset
Strong organizational skills
Strong proficiency in both Icelandic and English
Interest in customer experience, sales, fintech, or business operations is a plus
This is an exciting opportunity to get to know Teya’s business, gain insight into the world of payment solutions and fintech, and build valuable experience in communication with businesses and customers. The role is well suited to someone with an interest in service, sales, operations and business-related projects, who wants to gain experience in an international and forward-looking work environment.
Teya is proud to be an equal opportunity employer.
We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.
If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Skills Required
- Strong communication skills
- Proactive and positive mindset
- Strong organizational skills
- Strong proficiency in Icelandic and English
- Interest in customer experience, sales, fintech, or business operations
Teya Compensation & Benefits Highlights
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Healthcare Strength — Private medical coverage (e.g., Bupa) and supportive sick pay appear as standout components in core UK and European locations. Feedback suggests access to wellbeing platforms like Gympass/Wellhub complements the healthcare offer.
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Leave & Time Off Breadth — Paid annual leave is described as generous for the market, with clear examples in the UK. Feedback suggests sick pay and time‑away policies are a strong point.
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Wellbeing & Lifestyle Benefits — Cycle‑to‑work, snacks, team activities, and similar office perks are commonly available and valued. Hybrid working and limited work‑from‑abroad options are presented as lifestyle‑friendly features.
Teya Insights
What We Do
At Teya, we believe small, local businesses are the heartbeat of every community. Teya was founded to help small, local businesses thrive. We exist to make business smoother, simpler, and more rewarding for the people who keep our communities alive. That means exceptional support, intuitive solutions, and a team truly invested in our Members’ success. To us, they’re more than customers – they’re part of a community built on trust and shared ambition. That’s why we proudly say: “Member since.” It’s our way of honouring every relationship and building a stronger, more connected future together.
Why Work With Us
We’re a fast-growing European fintech helping small, local businesses thrive. We value simplicity, teamwork, and impact. At Teya, you’ll join a diverse, passionate team where ideas matter, growth is encouraged, and every action helps real people and communities succeed, every single day.
Teya Offices
OnSite Workspace
We believe great ideas happen when people come together. Our hybrid approach gives you the flexibility to work from home, but we encourage spending at least three days a week in the office to collaborate, connect, and keep our culture strong.
