The Machine Learning & AI (ML&AI) team is a group of applied data scientists within Marketing Data Science who build machine-learning models, run experiments, and develop segmentation strategy to power smarter, more personalized marketing. We translate member data into predictive intelligence so our marketing partners can target the right members with the right message at the right time.
Potential Summer Associate project:
- Build, rebuild, and refine machine-learning models for marketing, Design and setup experiments, including A/B tests, statistical testing, randomized control tests (RCTs), Segmentation tests/Creative Testing
The Summer Associate Program is a 12-week internship program beginning in May 2027 and ending in August 2027. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.
Responsibilities- Build, rebuild, and refine machine-learning models for marketing use cases (e.g., propensity and likelihood models)
- Design and setup experiments, including A/B tests, statistical testing, randomized control tests (RCTs), Segmentation tests/Creative Testing
- Analyze member data to better understand and predict customer needs and behaviors
- Contribute to marketing segmentation strategy and support ad hoc analyses for current and upcoming campaigns
- Develop dashboards that enable stakeholders to explore data and self-serve insights
- Develop and present analytic findings to stakeholders, including senior executives
- Collaborate with a range of partners to drive progress on cross-functional projects
- Become acquainted with the functioning of the team
- Currently pursuing a Bachelor’s or Master’s degree in Mathematics, Statistics, Data Science, Computer Science, or a related field (AI-focused coursework a strong plus)
- A passion for analytics, machine learning, and data-driven problem solving
- Working knowledge of machine-learning algorithms, deep learning, and the statistical/mathematical logic behind analytical methods
- Experience with data extraction/wrangling
- Experience using analytic tools such as: Databricks, SQL, R, Python, PySpark, Power BI or Tableau
- Good communication and presentation skills
- Comfort working with large datasets and telling stories with data
- Ability to work independently and think outside of the box
- Strong strategic, critical, and analytical thinking skills
- Basic knowledge of marketing a plus
Additional Information
Hours:
- Monday – Friday, 8:00 AM – 4:30 PM
Locations:
- 820 Follin Lane SE, Vienna, VA 22180
- 5510 Heritage Oaks Dr, Pensacola, FL 32526
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Skills Required
- Currently pursuing a Bachelor's or Master's degree in Mathematics, Statistics, Data Science, Computer Science, or a related field
- Anticipated graduation date of December 2027 or later
- Working knowledge of machine-learning algorithms, deep learning, and statistical or mathematical analytical methods
- Experience with data extraction and data wrangling
- Experience using analytic tools such as Databricks, SQL, R, Python, PySpark, Power BI, or Tableau
- Good communication and presentation skills
- Comfort working with large datasets and telling stories with data
- Ability to work independently and think creatively
- Strong strategic, critical, and analytical thinking skills
- Passion for analytics, machine learning, and data-driven problem solving
- AI-focused coursework
- Basic knowledge of marketing
Navy Federal Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.
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Retirement Support — A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
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Parental & Family Support — Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.
Navy Federal Credit Union Insights
What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
