Summer 2027 Undergraduate Internship - Operations

Posted 2 Days Ago
Be an Early Applicant
8 Locations
In-Office
20-32 Hourly
Internship
Fintech
The Role
Paid 10-week operations internship supporting Fidelity clients and business partners through customer service, transaction processing, data gathering, reporting, and detailed administrative work. Interns may support Client Experience, Healthcare Operations, Fidelity Fund and Investment Operations, or other business units. The role requires organization, accuracy, problem-solving, communication, multitasking, adaptability, and a customer-focused approach. Candidates must be current undergraduate students returning to coursework after the internship and available for the full program.
Summary Generated by Built In
Job Description:

 Note: Fidelity is not providing immigration sponsorship for this position 

The Fidelity Intern Program (FIDTERN Program) 

Fidelity’s full-time, paid, 10-week FIDTERN Program offers students the opportunity to contribute to meaningful, real-world work and projects as valued members of a dedicated team.  

 

Our program is designed to provide students with a firsthand experience of what it’s like to work here full-time. We deliver a best-in-class program experience to ensure interns feel a sense of belonging and community, while receiving critical training and development to be a future Fidelity associate. Here’s the experience you can expect to have as a FIDTERN: 

  • Professional & Financial Development Sessions: Join exclusive webinars designed to equip you with essential skills for both your career and personal growth! Learn directly from senior leaders, sharpen your professional communication, explore strategies for maintaining well-being in the workplace, and build financial confidence through expert-led financial literacy workshops. 

  • Mentorship: Opt-in to our intern mentorship program and connect with experienced professionals who will support your growth and help you navigate your career journey. 

  • Regional Events: Build connections with leaders and fellow interns through engaging onsite experiences and unwind with your peers at fun local outings (like go-karting, pickleball, or bowling). 

The Role 

 

Seeking incredible multi-taskers with strong problem solving and excel skills. Operations interns will work closely with clients and business partners to ensure the seamless delivery of Fidelity’s products and services through outstanding customer service support and detailed processing of transaction requests.  

 

Internship opportunities in operations could be aligned to a wide variety of business units, including but not limited to Client Experience, Healthcare Operations, Fidelity Fund & Investment Operations, and more. 

 

The Expertise and Skills You Bring 

 

  • Highly organized and self-motivated  

  • Time management  

  • Accuracy & attention to detail  

  • Analytical and problem solver  

  • Customer centricity & satisfaction  

  • Multi-task, prioritize, and meet deadlines  

  • Effective communication  

  • Flexibility to adapt to changing business needs  

  • Data gathering and reporting  

  • Process oriented  

  • Current college student undergraduate who will return to coursework after their summer internship 

  • Availability for entire 10-week program from June 7th, 2027 - August 13th, 2027

The base salary range for this position is $20 - $32 per hour.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Certifications:

Category:Administration

Skills Required

  • Current undergraduate college student who will return to coursework after the summer internship
  • Availability for the entire 10-week program from June 7, 2027 through August 13, 2027
  • Strong Excel skills
  • Highly organized and self-motivated
  • Time management skills
  • Accuracy and attention to detail
  • Analytical and problem-solving skills
  • Customer-centric approach
  • Ability to multitask, prioritize, and meet deadlines
  • Effective communication skills
  • Flexibility to adapt to changing business needs
  • Data gathering and reporting skills
  • Process-oriented approach

Fidelity Investments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.

  • Strong & Reliable Incentives Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
  • Retirement Support A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
  • Parental & Family Support Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.

Fidelity Investments Insights

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The Company
HQ: Boston, MA
58,848 Employees
Year Founded: 1946

What We Do

At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.

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