The Role
Supports Product Lifecycle Management and engineering applications through user assistance, account administration, troubleshooting, testing, system enhancements, data cleanup, migration, and documentation. The intern will help manage support requests, validate system functionality, contribute to process improvement initiatives, and create user guides and training materials. The role is suited for students pursuing engineering, computer science, information systems, analytics, or related degrees with interest in enterprise software and engineering processes.
Summary Generated by Built In
Embark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity.
This internship supports Product Lifecycle Management (PLM) systems and engineering applications by assisting users with technical support, account administration, troubleshooting, testing, and system enhancements. The position also helps maintain and improve engineering data and documentation, supports data migration and cleanup efforts, participates in cross-functional projects and process improvement initiatives, and contributes to the development of user guides, training materials, and other documentation to ensure effective system use and adoption.
This internship supports Product Lifecycle Management (PLM) systems and engineering applications by assisting users with technical support, account administration, troubleshooting, testing, and system enhancements. The position also helps maintain and improve engineering data and documentation, supports data migration and cleanup efforts, participates in cross-functional projects and process improvement initiatives, and contributes to the development of user guides, training materials, and other documentation to ensure effective system use and adoption.
Key Responsibilities
- Assist with responding to user questions and support requests related to PLM and engineering software tools.
- Help document issues, track requests, and follow up on support tickets.
- Support user account administration activities, including system access requests and basic configuration updates.
- Assist with troubleshooting and testing system enhancements, upgrades, and configuration changes.
- Participate in testing activities to validate system functionality and user requirements.
Skills Knowledge and Expertise
Skills and Abilities
- Strong analytical and problem-solving skills.
- Effective written and verbal communication skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Interest in engineering systems, enterprise software, and business process improvement.
- Ability to learn new technologies and systems quickly.
Education and Experience
- Currently pursuing a Bachelor's degree in Engineering, Computer Science, Information Systems, Data Analytics, Business Analytics, or a related field.
- Sophomore, junior, or senior standing preferred.
- Minimum GPA of 3.0 preferred.
- Exposure to engineering, manufacturing, or information technology environments through coursework, projects, clubs, or prior internships.
- Familiarity with data analysis, business systems, or enterprise applications.
- Interest in Product Lifecycle Management (PLM), engineering processes, or digital transformation initiatives.
- Experience with Microsoft Excel, Word, PowerPoint, and Outlook.
- Familiarity with database concepts, reporting tools, or business applications is a plus.
- Experience with engineering software, ERP systems, or PLM systems is helpful but not required.
Franklin Electric Intern Program
As a global company, Franklin Electric offers many opportunities to build your experience and knowledge. Our Intern positions offer responsibility, autonomy, and best-in-class training. The Franklin Electric Intern Program includes networking opportunities, lunch and learns, many opportunities for team building (like the competitive Intern Cornhole Tournament), and a presentation to Senior Leaders and Executives in the company.
Come join our Intern Program where you will not only grow in your career - but you will know you are a part of a company that is making a difference worldwide. Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.
Come join our Intern Program where you will not only grow in your career - but you will know you are a part of a company that is making a difference worldwide. Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.
About
Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.
Skills Required
- Currently pursuing a bachelor's degree in Engineering, Computer Science, Information Systems, Data Analytics, Business Analytics, or a related field
- Sophomore, junior, or senior standing
- Minimum GPA of 3.0
- Strong analytical and problem-solving skills
- Effective written and verbal communication skills
- Ability to work independently and as part of a team
- Strong organizational skills and attention to detail
- Interest in engineering systems, enterprise software, and business process improvement
- Ability to learn new technologies and systems quickly
- Exposure to engineering, manufacturing, or information technology environments through coursework, projects, clubs, or prior internships
- Familiarity with data analysis, business systems, or enterprise applications
- Interest in Product Lifecycle Management, engineering processes, or digital transformation initiatives
- Experience with Microsoft Excel, Word, PowerPoint, and Outlook
- Familiarity with database concepts, reporting tools, or business applications
- Experience with engineering software, ERP systems, or PLM systems
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The Company
What We Do
Founded in 1944, Franklin Electric has grown from a small motor manufacturing company into a leading global provider of complete water systems and fueling systems. Franklin Electric's principal markets include clean water systems, water transfer and grey water systems, and fueling systems. Headquartered in Fort Wayne, Indiana, Franklin serves all corners of the world with facilities spanning the globe.
