Success Manager (all genders) - Tradebyte Software GmbH

At Tradebyte, we work with the biggest players in e-commerce - from trendsetting fashion brands to major online retailers. Our goal is to create a workplace where everyone feels valued, supported, and empowered.

We offer flexible work schedules, professional development opportunities, and a real commitment to work-life balance. We embrace diverse perspectives and ensure that every voice is heard and respected, because you’re unique and that matters to us.

As we continue to grow, we’re looking for new colleagues who share our passion. Love what you do - do what you love. Join Tradebyte, an independent company within the Zalando Group! 

Become a vital part of our Fashion Success Management team. You will directly engage with major players in the fashion e-commerce sector while also guiding emerging brands through their scaling journey from the outset. This role is crucial for achieving Tradebyte's commercial KPIs.

• You serve as the main point of contact for national and international fashion brands regarding their cooperation, collaboration, and ongoing development within the marketplace environment

• In addition to established customers, you support hidden champions in positioning themselves in the market and scaling their business

• You analyze your accounts, recognize market trends, identify existing potentials and actively develop solutions for your customers

• You are their contact person, solve inquiries independently, and are a trustworthy partner in case of escalations

• You are the interface between customers and internal departments and actively drive solutions

• You create KPI dashboards and quarterly business reports and present them to your customers

• You have a degree or training in the commercial area and/or already gathered first experiences in fashion, sales and/or e-commerce

• Customer Relationship Management is your strength and you enjoy building long-term customer relationships

• You proactively analyse the further potential for the customer and support them becoming even more successful

• Whether you speak to customers or the managing director, you always convince with strong communication and presentation skills

• Your way of working is result-oriented and independent and you are focused on entrepreneurial thinking and acting

• You are fluent in spoken and written German and English

• You’ll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment

• Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge)

• You’ll be given various learning and development opportunities to enhance your professional development

• Flexible working hours, home office options

• 27 vacation days per year that increase up to 30 days, volunteering time off and several sabbatical options after 2 years

• We’ll help you commute to the office with zero emissions: through a rented company bike or by charging you electric car at our e-charging station

• Access to additional German or English classes to improve your language skills

• Visa support for our foreign employees relocating to Germany

• A variety of health offers to support your well-being, as well as free beverages and fruits 

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