We’re looking for our next Subsidence Specialist: someone that can support, influence and imbed best practice within your teams, share technical knowhow and tactical knowledge to ensure your team leaders have the skills, knowledge and confidence to proactively manage their teams in handling and settling Subsidence claims which will be a caseload of domestic and commercial with various values.
ResponsibilitiesWithin in this field based role, you’ll attend on visits from claimants who have reported signs of Subsidence. The insurance claims will be around 60% domestic and 40 % commercial up to 100K in value.
You’ll be supported by our internal claims handlers and have a site pack containing high level details of the claim, policy information and any specific details.
Your expertise will be to survey the property, investigate the damage and diagnose the cause of movement. You’ll be required to report on all specific details, feedback back to our Subsidence teams within specific timeframes to enable the claim to be bought to swift settlement as soon as possible.
QualificationsWe’re looking for an experienced Surveyor, ideally specialising in Subsidence. You’ll be a technical expert, a go to person who enjoys problem solving technical problems with buildings and structures. You’ll also have/be:
- Experienced in dealing with the investigation and repair of damaged buildings, including the diagnosis and mitigation of subsidence movement.
- Ideally chartered or approaching chartered status with a relevant institution: ICE, IStructE, RICS, CIOB
- Experience of insurance claims handling is desirable but not essential as training will be given.
- Able to demonstrate a decisive approach
- Computer literate with most Microsoft packages
- Able to demonstrate a sound understanding of domestic construction
- Knowledgeable with the Construction (Design and Management) Regulations
- Full UK Driving License
- The role maybe Home or Office Based
- The role will encompass Subsidence Field Operations nationwide
- The role will require regular UK travel, and occasional overnight stays - however more frequent travel and regular overnight stays may be required during peak demand
Skills Required
- Experienced in investigation and repair of damaged buildings, diagnosis and mitigation of subsidence movement
- Surveyor background specialising in subsidence
- Chartered or approaching chartered status with ICE, IStructE, RICS, or CIOB
- Experience of insurance claims handling
- Decisive approach to decision making
- Computer literate with most Microsoft packages
- Sound understanding of domestic construction
- Knowledge of Construction (Design and Management) Regulations
- Full UK driving licence
What We Do
Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.







