Subscription Telesales Supervisor

Posted 7 Hours Ago
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Basildon, Essex, England, GBR
In-Office
25K-25K Annually
Mid level
AdTech • Marketing Tech
The Role
Lead and coach a small telesales team while maintaining personal outbound subscription sales. Monitor KPIs, ensure compliance and order quality, produce reports, conduct call coaching, and contribute to team targets. Part-time (25 hours/week) role with commission and OTE.
Summary Generated by Built In
Looking for a part-time sales role where you can still make a real impact?
Basildon | 25 Hours per Week | Competitive Salary + Sales Bonus OTE £25,000 

We're looking for a sales professional to join our Newspaper Sales team in Basildon, leading a small team of telesales executives while remaining hands-on with your own sales activity. This is an opportunity to combine sales coaching, team leadership and direct selling in a flexible part-time position. You'll play a key role in helping grow newspaper subscriptions, supporting your team to achieve results while earning commission on your own performance. As Subscription Telesales Supervisor, you will oversee the day-to-day performance of a small telesales team while personally delivering subscription sales through outbound calling activity. You will provide coaching, guidance and support to help your team achieve targets, whilst also contributing directly to overall sales performance through your own results. This role offers a balance of leadership and sales, making it ideal for someone who enjoys motivating others whilst remaining commercially focused.

Key Responsibilities
  • Supervise and support a team of part time telesales executives
  • Monitor daily and weekly sales activity and performance
  • Provide coaching, feedback and ongoing development support
  • Personally generate new subscription sales through outbound telesales activity
  • Achieve individual sales targets and contribute to wider team goals
  • Ensure all sales are completed accurately and compliantly
  • Monitor order quality, customer retention and sales performance trends
  • Produce weekly sales reports and performance updates
  • Participate in call quality monitoring and coaching sessions
  • Ensure all company policies, procedures and data protection requirements are followed

Skills, Knowledge and Expertise
We're looking for someone who can lead by example and bring energy, organisation and sales experience to the team.
You'll ideally have:
  • Previous telesales, sales or contact centre experience
  • Experience coaching, mentoring or supervising others
  • A proven ability to achieve sales targets and deliver results
  • Strong communication and relationship-building skills
  • Good organisational and administrative skills
  • Confidence working with sales reports, KPIs and performance data
  • A positive, supportive and motivating approach to team leadership
  • Good attention to detail and commitment to delivering a high-quality customer experience
This could be a great opportunity for an experienced salesperson looking to step into a supervisory position, or an existing team leader seeking a flexible part-time role with the opportunity to continue earning through personal sales performance.

Benefits
  • 25 days holiday + bank holidays + your birthday off
  • Competitive Salary + Bonus (OTE £25,000) for part-time hours. 
  • Holiday buy scheme for extra flexibility
  • Structured career progression & ongoing training
  • Pension plan 
  • On-site parking
  • Employee Helpline counselling and advice
  • Perks & discounts including: 
    • Gym membership
    • Cycle to Work scheme
    • Eye care
    • Retail discounts
  • Team building days & annual volunteer charity day

About
A name you can trust - we’ve been a part of your community for generations.LOCALiQ is the name for all that Newsquest Media Group does today, from trusted local newspapers and websites to digital marketing services that can help you reach new customers as you’ve never been able to before.LOCALiQ is the name that combines your trusted local news brand with digital marketing.It hasn’t replaced the name of your local Newsquest newspaper and its website, but it encompasses everything we can offer.Those services include online advertising and best-in-class digital marketing, backed by data gathered from our 1.5 million local campaigns and 45 million monthly users.Put our experts to work for you, and we believe you’re hiring the best marketing partner a business can have.

Skills Required

  • Previous telesales, sales or contact centre experience
  • Experience coaching, mentoring or supervising others
  • Proven ability to achieve sales targets
  • Strong communication and relationship-building skills
  • Good organisational and administrative skills
  • Confidence working with sales reports, KPIs and performance data
  • Ability to ensure sales are completed accurately and compliantly (data protection awareness)
  • Good attention to detail and commitment to delivering a high-quality customer experience
  • Positive, supportive and motivating approach to team leadership
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The Company
HQ: London
1,788 Employees

What We Do

We are a media company with a difference. We are committed to bringing a voice to your region by investing in a passionate team of journalists who proudly serve their communities by sharing authoritative news that readers trust. Our sales teams provide local businesses with highly responsive digital advertising and marketing solutions. We are one of the largest regional news publishers in the UK and have a portfolio of more than 250+ local news brands and magazines online and in print. With an online audience of 41 million users a month and 7 million readers a week in print, our content is read by a substantial proportion of the UK population. In addition to our local news brands, we own a number of digital pure play and specialist media businesses such as s1jobs and s1homes, Exchange & Mart, and Newsquest Specialist Media. We also own LOCALiQ, an award-winning digital marketing agency that specialises in driving more leads, increasing online growth and generating return on marketing investment on behalf of thousands of UK SMBs. Our parent company is Gannett Inc, the largest news publisher in the US. Gannett is listed on the New York Stock Exchange.

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