Position Summary:
The Subrogation Recovery Specialist is responsible for evaluating collection and subrogation opportunities. The role will identify legal liability and aggressively pursues, negotiates, and settles subrogation recovery claims. The Subrogation Recovery Specialist researches, coordinates, and negotiates with other departments, insurance adjustors, household and commercial customers, collection companies, witnesses, attorneys and more to obtain the necessary evidence and documentation to determine the appropriate path for each recovery opportunity. They are skilled in analyzing and investigating data and making prompt and sound business decisions. The position requires strong negotiation skills to obtain the highest settlement possible while adhering to company policies and procedures.
Major Responsibilities:
- Investigate, analyze, and determine party responsible for accident or damage. This could be an outside third party or our customer. Careful analysis of and interpretation of the facts as well as our contracts is necessary.
- Research and obtain supporting documentation for all expenses associated to the claim including estimates, photographs, accident/incident billing expenses. This includes navigating Penske’s internal systems and applications.
- Prepare demands and negotiate settlements based on evaluation of opposing arguments from at fault party and prepare rebuttal to optimize results.
- Utilization of best practices to determine if outside vendor intervention is needed.
- Receipt and application of funds to ensure appropriate financial processing by accounts receivable.
- Communication with stakeholders on recover status, resolution, and closure of file.
- Identification of process improvements.
- Other tasks and assignments as assigned by Manager.
QualificationsQualifications:
-High School degree required, degree preferred.
-2+ years of experience in subrogation recovery claims handling is preferred.
- 1+ years of experience in adjusting claims is preferred.
- Excellent negotiation skills and the ability to make fact-based decisions in a timely manner.
- Independent thinker, self-starter, ability to work and make decisions on your own.
- Excellent written and verbal communication skills.
- Computer skills in Access, Excel, Word, AS400, Outlook, and Internet research.
- Ability to multitask is necessary.
- Good presentation skills.
Skills Required
- High school diploma or degree
- Degree
- At least 2 years of experience handling subrogation recovery claims
- At least 1 year of experience adjusting claims
- Excellent negotiation skills
- Ability to make timely, fact-based decisions
- Ability to work independently and make decisions autonomously
- Excellent written and verbal communication skills
- Computer skills in Access, Excel, Word, AS400, Outlook, and Internet research
- Ability to multitask
- Good presentation skills
Penske Logistics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penske Logistics and has not been reviewed or approved by Penske Logistics.
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Retirement Support — Retirement options include a 401(k) and, in some driver roles, a 100% company‑funded pension that provides strong long‑term value. These retirement features are described as rare and valuable within certain assignments.
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Leave & Time Off Breadth — Paid vacation, holidays, and sick leave are part of the standard package, with some roles offering PTO starting on day one. Time‑off provisions are consistently presented alongside core benefits.
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Healthcare Strength — Medical, dental, vision, and hearing coverage are complemented by telemedicine, mental‑health support, and disability options. FSAs/HSAs and wellness resources contribute to broad healthcare coverage.
Penske Logistics Insights
What We Do
Penske Logistics is a Penske Transportation Solutions company. We provide supply chain management and logistics solutions to leading brands around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing, freight management, and dry-van truckload services. Penske offers customized supply chain and logistics solutions including: Dedicated Contract Carriage; Distribution Center Management; Freight Management; Freight Brokerage; Transportation Management Solutions (TMS); Lead Logistics Provider (LLP), Control Tower and 4PL Solutions. We serve a variety of industries including: automotive; food, beverage, grocery, wine and spirits; cold chain; convenience and drug stores; quick service restaurants (QSRs); retail; big box retailers; building and construction products; CPG; healthcare; industrial manufacturing; consumer appliances and consumer electronics; and many others.
