Subject Matter Expert

Reposted 3 Days Ago
Be an Early Applicant
Montréal, QC
In-Office
Mid level
Healthtech
The Role
The Subject Matter Expert supports pre-sales activities, assists in RFP responses, guides implementation processes, provides training, and liaises with various stakeholders to ensure successful integration and product utilization.
Summary Generated by Built In

1) During pre-sales activities & RFP process:

• Support the sales & marketing activities (attend various conferences and the CORIS® Symposium(s))

• Contribute to RFI/RFP responses by identifying functional fits and gaps • Provide CORIS® product demos

• Assist domain teams with understanding of RFP requirements

2) During the CORIS® implementation process:

• Communicate with various stakeholders (within Abilis and within customer agency)

• Contribute to COTS and high-level solution meetings

• Serve as the primary CORIS and corrections expert in the COTS/Gap process

• Facilitate communications to and from customer(s), raise flags to management when needed.

• Provide training as needed to customer end users and/or trainers

• Assist with data migration efforts, population of LOVs, and customer understanding of CORIS®

• Assist customers with change management process

• Support the UAT process by answering customer inquiries and performing triage of customer bugs

• Support domain teams in the documentation of solutions to meet customer needs and identified gaps.

3) Within Abilis:

• Support product initiatives, provide inputs, solution validation and promote product roadmap

• Support internal teams by providing correctional and product expertise when needed

• Assist in review of customer-initiated change requests

• Respond to customer inquiries about CORIS functionality

• Provide demos of product features to meet customer needs

• Assist in the bug triage process

Top Skills

Coris
Cots
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The Company
HQ: Niagara Falls, New York
185 Employees
Year Founded: 1993

What We Do

For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:

♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.

The enhanced HARRIS Flex solution comes with new functionality including:

♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and

♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.

♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems

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