Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
We are looking for a Subject Matter Expert (SME) – Patch and Remediation to join our team. This is a hands-on technical role focused on vulnerability remediation, patch management, endpoint management, and IT remediation practices.
The SME will work closely with customers, sales, support, engineering, and product teams to demonstrate solutions, solve technical challenges, support evaluations, and help customers successfully adopt Qualys remediation capabilities.
The ideal candidate should be able to combine deep technical knowledge with strong customer-facing and communication skills. The candidate should be comfortable getting hands-on with remediation problems, demonstrating solutions, working with customers, and translating real-world requirements into practical technical solutions.
Responsibilities- Demonstrate profound subject matter expertise in vulnerability remediation, including patching, mitigations, and scripting.
- Act as the voice of customers, delivering value-centric demonstrations and advising customers on best practices for deployment.
- Act as a trusted advisor and evangelist for Qualys TruRisk Eliminate products, leveraging hands-on experience in the remediation and IT domain, along with an understanding of CTEM and vulnerability management.
- Collaborate proactively with support and engineering teams to resolve issues and troubleshoot design and deployment challenges.
- Assist the sales team in responding to RFPs/RFIs, drive customer Beta and POC engagement, and ensure success.
- Create targeted technical content, including pitch decks, use cases, demo videos, feature blogs, and solution briefs.
- Deliver sales and partner training with impeccable content, keeping the team updated on the latest features and capabilities.
- Analyze the competitive landscape, develop competitive intelligence documents, and train sales teams on positioning Qualys products against competitors.
- Collaborate with Product Marketing to create product collateral and demos.
- 2+ years of experience in solution engineering, pre-sales systems engineering, or field evangelism, with a background in IT best practices or scripting being a significant advantage.
- Proficiency in patching and endpoint management.
- Hands-on experience with scripting, including Bash/Shell, PowerShell, and Python.
- Experience with CTEM and Vulnerability Management.
- Experience with deployment tools.
- Hands-on experience with Windows, Linux/Unix, and Mac operating systems is a must.
- Excellent analytical, written, and verbal communication skills, with the ability to explain complex requirements in simple terms.
- Comfortable with conflicts and capable of influencing cross-functional teams without formal authority.
- Bachelor's/Master's degree in Computer Science, Computer Engineering, or equivalent experience.
This role offers a unique opportunity to be a key player in the security market within a world-class technology company. If you're excited about making a difference and securing the future of cloud and container services, we want to hear from you.
Skills Required
- 2+ years in solution engineering, pre-sales systems engineering, or field evangelism
- Bachelor's or Master's in Computer Science, Computer Engineering, or equivalent experience
- Proficient in patching and endpoint management
- Hands-on scripting experience (Bash/Shell/PowerShell/Python)
- Experience with CTEM and Vulnerability Management
- Experience with deployment tools and deployment troubleshooting
- Operating system experience: Windows, Linux/Unix, macOS
- Strong analytical, written, and verbal communication skills
- Experience in vulnerability remediation including patching, mitigations, and scripting
- Customer and sales enablement experience (demos, RFP/RFI responses, POCs/Beta engagements)
Qualys Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Qualys and has not been reviewed or approved by Qualys.
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Affordable Benefits — Benefits costs are widely viewed as low for employees and dependents, with healthcare often described as almost fully paid for. Feedback suggests this affordability helps offset perceptions of lower base pay in some roles.
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Healthcare Strength — Healthcare offerings are broad, including multiple medical plan options, dental and vision coverage, mental health support, and disability insurance. Benefits are described as “pretty amazing” or “great,” reinforcing perceived quality and coverage depth.
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Equity Value & Accessibility — Equity participation is accessible through company stock plans and an employee stock purchase plan. Compensation packages commonly include equity alongside salary and bonus, which some consider a meaningful part of total rewards.
Qualys Insights
What We Do
Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings. The Qualys Cloud Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices. Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com
