Subject Matter Expert Salesforce

Reposted 14 Days Ago
Be an Early Applicant
Hiring Remotely in Portugal
Remote
Mid level
Logistics • Automation
The Role
Seeking a Subject Matter Expert in Salesforce to enhance CRM usage and provide expertise in applications. Responsibilities include supporting end users, customizing Salesforce, creating workflows, and consulting on solutions within a new office in Lisbon, involving 20% travel.
Summary Generated by Built In
The Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval and distribution systems. Our more than 3,000 employees worldwide develop and manufacture logistics solutions that are used in many different sectors such as industrial manufacturing, retail and administration.
You live in Greater Lisbon and like to join Kardex as a Subject Matter Expert Salesforce. You will be one of the first employees in our brand new office around Parque das Nações / Oriente in Lisbon, Portugal.
This role is part of our big SAP 4 Hana roll-out program Northstar. It will include business trips within Europe up to 20 %.
As a team player you love to share knowledge and are open-minded to work with diverse teams in an international context.

Your tasks

  • Provide specialized knowledge and expertise in Salesforce applications and best practices to enhance the organization´s use of the platform.

  • Ensure strong functional process understanding of Salesforce and end to end CRM processes to design scalable and business-aligned solutions.

  • Support end users, customize, analyse requirements and develop our CRM Application Salesforce.

  • Create automated workflows and maintain existing systems.

  • Consults Solution Architect as technical expert to develop and optimize solution for business requirements.

    Your profile

    • Profund practical professional experience with Salesforce as well as knowledge of CRM best practices and related business processes

    • Ability to understand and translate end‑to‑end CRM process requirements into coherent functional and technical specifications

    • Expertise in Salesforce usage, user adoption and platform development

    • Experience in working with APIs

    • Advanced Apex programming skills and proficiency in technical tools such as Git, JavaScript, HTML5, LWC, SOQL and SOSL

    • Proficiency in English and other European languages

    • Flexibility for business trips up to 20 %

    We offer: 

    • Long-term prospects: A secure job in a fast-growing, international company with exciting development opportunities and interesting and varied tasks in a future-oriented environment  

    • Valuable support: Great team spirit, elaborate onboarding and a wide range of training opportunities in our own academy at the Bellheim site as well as an Employee Assistance Program (Lyra)

    • Tangible added value: Flexible working hours, annual vacation on behalf of the respective country regulations

    • Visible benefits: Attractive salary, company pension plan and capital-forming benefits - depending on location 

    • Attractive extras: Corporate benefits, company and team events,

    Ready to join? Apply now and start your journey with us!

    If you’re a passionate assistant who likes to be the co-pilot and organize in the back — we’d love to hear from you.

    Please send us your application with a possible start date via our career page. If you have any questions, please contact Veronika Wieland-Kolumban by phone +49 (8283) 999216

    Skills Required

    • Profound practical professional experience with Salesforce
    • Knowledge of CRM best practices and related business processes
    • Advanced Apex programming skills
    • Experience in working with APIs
    • Proficiency in English and other European languages
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    The Company
    HQ: Zurich
    1,666 Employees

    What We Do

    Kardex is a global industry partner for intralogistics solutions and a leading provider of automated storage solutions and material handling systems. Kardex consists of two entrepreneurially managed divisions, Kardex Remstar and Kardex Mlog. Kardex Remstar develops, manufactures, and maintains dynamic storage and retrieval systems, while Kardex Mlog offers integrated material handling systems and automated high-bay warehouses. Kardex also acts as a global AutoStore™ partner, offering flexible and modular storage and order fulfillment solutions. Kardex Remstar, Kardex Mlog, and Kardex AutoStore are partners to their customers throughout the entire life cycle of a product or solution, starting with the assessment of customer requirements, through planning, realization, and maintenance of customer-specific systems, to ensuring high availability and low life cycle costs by means of customer-oriented life cycle management. The Group employs around 2,500 people in over 30 countries. Kardex Holding AG has been listed on the SIX Swiss Exchange since 1989.

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