Tennr is tackling healthcare's outdated communication systems that hinder patient care. Our AI platform, RaeLLM™, digitizes medical documents, clarifies information with providers, and engages patients via text, leading to faster care, fewer errors, and better outcomes. Founded at Stanford, Y Combinator-backed, and having raised $57M from top VCs (Andreessen Horowitz, Lightspeed, Foundation Capital), Tennr is one of the fastest-growing companies in the country, and we're revolutionizing healthcare communication from our NYC HQ.
Read about our Series B in Forbes. Meet our team.
About the Role:
The Infusion SME will play a key role in shaping how our products support infusion management. You will leverage your practical knowledge of infusion operations to develop workflows, assist in product development, and collaborate with both internal teams and customers. Your insight will directly impact how we optimize our offerings and deliver value to our clients.
The Ideal Candidate:You have firsthand experience managing infusion operations and a practical understanding of how technology can enhance these workflows. While you don’t need to be a technical expert, you should be comfortable working in a technology-driven environment, with the ability to leverage technology effectively within infusion workflows. You excel at translating real-world challenges into structured, scalable solutions and are passionate about improving healthcare workflows.
What You’ll Do:Collaborate with product managers to develop and refine workflows that address real-world infusion challenges.
Participate in client discovery sessions to understand their operational pain points and identify improvement opportunities.
Assess current client practices, particularly around EMRs and infusion processes, and provide insights on integration and enhancement.
Work with cross-functional teams to develop standardized, replicable infusion workflows.
Act as a bridge between operations and technology, translating practical needs into scalable solutions.
Provide training and support to internal teams, sharing your expertise on infusion best practices.
Regularly review and evaluate existing workflows to find areas for optimization and consistency.
Hands-on experience with infusion operations in a healthcare setting.
A practical mindset with the ability to turn operational insights into structured processes.
Strong communication skills to collaborate effectively with both technical and non-technical stakeholders.
A natural problem solver who thrives in a dynamic, evolving environment.
Experience with workflow optimization and process improvement is a must.
Comfort with leveraging technology to enhance infusion operations and workflow efficiency.
Be part of a passionate team dedicated to innovation in healthcare operations.
Have your voice heard and your expertise valued as we shape the future of infusion management.
Work in a collaborative environment where practical experience and problem-solving skills are celebrated.
If you are passionate about making a real difference in infusion operations and want to be part of a team that values your hands-on expertise, we’d love to hear from you!
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What We Do
Tennr reads documents from incoming faxes passing through healthcare practices and automates essential tasks like scheduling and qualifying patient visits. By automating that paperwork with Tennr, practices receive more patient referrals and reduce billing errors by 98%, significantly growing revenue.
