Subject Matter Expert (Automation & Tool Engineering, SOC, NOC, IT Ops)

Job Family:

Cyber Consulting

Travel Required:

Up to 10%

Clearance Required:

Active Top Secret (TS)

This posting is not for immediate hire. Seeking prospective candidate to be considered under Proposal to be award in late Q1 2025 or early Q2 2025.

What You Will Do:

We are seeking a highly skilled and experienced Subject Matter Expert (SME) capable of functioning as a management consultant and having familiarity with SOC and NOC operations to join our dynamic consulting team. The ideal candidate will have a strong background in IT operations, network operations, and security operations, with a focus on automation and tool engineering. A solid understanding of networking and telecommunications is highly desirable. This role requires a proactive individual who can enhance our operational efficiency through automation and effective tool management.

Key Responsibilities:

IT Operations

• Oversee and manage IT infrastructure, ensuring high availability and performance.
• Implement and maintain automation solutions to streamline IT operations and reduce manual tasks.
• Monitor system performance and troubleshoot issues to ensure optimal operation.

Network Operations Center (NOC)

• Monitor network performance and ensure the reliability and security of network infrastructure.
• Respond to network incidents and outages, providing timely resolution and root cause analysis.
• Collaborate with network engineers to optimize network performance and implement improvements.

Security Operations Center (SOC)

• Monitor security alerts and events to identify potential security incidents.
• Implement and manage security tools and technologies to enhance threat detection and response capabilities.
• Collaborate with the cybersecurity team to develop and maintain incident response plans and procedures.

Automation and Tool Engineering

• Develop and implement automation scripts and tools to improve operational efficiency.
• Evaluate and integrate new tools and technologies to enhance IT, NOC, and SOC operations.
• Maintain and update existing tools, ensuring they meet current operational requirements.

Networking and Telecommunications

• Provide expertise in networking and telecommunications, supporting the design and implementation of network solutions.
• Troubleshoot and resolve network and telecom issues, ensuring minimal disruption to operations.
• Stay up-to-date with the latest networking and telecom technologies and trends.

What You Will Need:

• An ACTIVE and MAINTAINED Department of Energy (DOE) Top Secret security clearance
• Bachelor's degree in Computer Science, Information Technology, or a related field from an accredited university or college AND FIVE (5+) plus years of experience in IT operations, NOC, or SOC roles; Or Master's degree in Computer Science, Information Technology, or a related field from an accredited university or college AND THREE (3+) plus years of experience in IT operations, NOC, or SOC roles.
• Relevant certifications such as GIAC Information Security Professional (GISP), CCNA, CCNP, CISSP, or similar.
• Strong knowledge of IT infrastructure, networking, and telecommunications.
• Proficiency with automation tools and scripting languages (e.g., Python, PowerShell).
• Experience with network monitoring and security tools (e.g., SolarWinds, Splunk, SIEM).
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• Ability to travel as required.
• Currently reside in the contiguous United States.
• This is a Hybrid role that requires the ability to work onsite in a core Guidehouse Office or Client Office location.

​​What Would Be Nice To Have:

• An ACTIVE and MAINTAINED Department of Energy (DOE) Q-Sensitive security clearance.
• Preference will be given to candidates within 60 miles of a core Guidehouse office or Client Office location
• Experience with cloud infrastructure (e.g., AWS, Azure) and containerization (e.g., Docker, Kubernetes).
• TWO (2) years supervising experience in a cyber/IT security role Knowledge of DevOps practices and tools (e.g., Jenkins, Ansible).
• Familiarity with ITIL processes and best practices.

This posting is not for immediate hire. Seeking prospective candidate to be considered under Proposal to be award in late Q1 2025 or early Q2 2025.

#LI-RE1

The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.