Style Expert (Sales Associate - Ladies Shoes) Halls KC - Full-time

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Kansas City, MO, USA
In-Office
Consumer Web
The Role

What we do and how we do it

Crown Center, one of the nation’s first mixed-use redevelopments, is an 85-acre complex that welcomes more than five million visitors each year. A subsidiary of Hallmark Cards, Crown Center is a ‘city within a city’ – combining hotel, office, retail, residential and entertainment land uses within its boundaries.


What your role entails and how you’ll contribute.

At Halls Kansas City, the Style Expert - Ladies Shoes department is instrumental in creating the best customer experience Halls can offer. By demonstrating a thorough knowledge of store merchandise, made to measure, as well as current fashion trends, the Style Expert guides customers in expressing their individual tastes, style and personality.

All Halls employees are responsible for protecting company assets by following established policies and procedures.


IN THIS ROLE YOU WILL:

A Style Expert - Ladies Shoes department owns each customer experience from beginning to end by accurately preparing and ringing sales, packaging carry out merchandise appropriately, placing special orders, facilitating the gift wrap and shipping processes as needed, and following up on all merchandise requiring special handling for the respective department.

This position also assists in maintaining the function and visual presentation of the sales floor by dusting and straightening displays, restocking merchandise as needed, and replenishing cash wrap supplies such as bags, tissue paper and receipt paper.

  • This job requires standing for prolonged periods of time, walking, talking, listening, reaching, standing, bending, stooping, lifting up to 30 pounds and pulling/pushing carts.
  • Achieve monthly targets. Drive business through establishing customer relationships.
  • Regular, dependable attendance and punctuality is required.

    Now’s your chance to embrace a future with Hallmark—just follow the instructions below to apply.

    APPLICATION INSTRUCTIONS:

    You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT. 

    In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc., and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.


    BASIC QUALIFICATIONS

    The following is required to be considered for this role: 

    • High School Diploma or GED
    • At least six months of sales experience in a department store setting, or six months professional customer contact (i.e., public relations, customer service, high volume receptionist)
    • Availability to work evenings, weekends, and some holidays.

    PREFERRED QUALIFICATIONS

    Your application will stand out if you have:

    • Experience selling in a ladies shoes department store environment preferred. 
    • Excellent communication skills, both written & verbal, and interpersonal skills
    • Motivated and driven by sales targets.
    • Superior customer service & teamwork skills. Proven ability to build relationships.
    • Good math and problem-solving skills
    • Detail-oriented and professional disposition
    • Comfortable taking initiative and driving business results
    • Experience with multi-tasking in a fast-paced environment

    ADDITIONAL DETAILS: This position is located at the Halls KC retail department store located at the Crown Center Shops.

    • Basic store hours are Mon-Sat 10am - 6pm; Sun 12pm - 5pm
    • Fall hours are Mon-Wed, Sat 10am - 6pm; Thu-Fri 10am-7pm; Sun 12pm - 5pm
    • Holiday hours are Mon-Thu, 10am - 7pm; Fri-Sat 10am-8pm; Sun 12pm - 6pm.
    • Relocation will not be provided

    Hours for the Style Experts will vary within these timeframes, but do include holidays, weekends, and evenings

     

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    The Company
    HQ: Kansas City, MO
    14,332 Employees
    Year Founded: 1910

    What We Do

    Hallmark believes if you care enough you can change the world as we work to help create a more emotionally connected world in every life, every day. Founded in 1910 by a teenage entrepreneur with two shoe boxes of postcards under his arm, Hallmark today is an approximately $4 billion company, while still family owned and privately held in Kansas City, Missouri, with a diversified portfolio of six core businesses as part of its global operations: --Hallmark Greetings: global business selling greeting cards & gifts in 30+ languages with distribution in more than 100 countries & 100,000 rooftops. --Hallmark Retail: operates 2,000 Hallmark Gold Crown stores in five countries. --Hallmark Home & Gifts: a broad array of home décor & gift product throughout the U.S. --Crayola®: a wide range of art materials & toys designed to spark children's creativity around the globe. --Crown Media Family Networks: three cable channels – Hallmark Channel, Hallmark Movies & Mysteries, and Hallmark Drama – in addition to Hallmark Publishing, the e-books division of the Hallmark channels, and Hallmark Movies Now, a subscription-based streaming service. --Crown Center: real estate development company that manages the 85-acre hotel, office, entertainment & residential campus surrounding Hallmark's headquarters.

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