Chanel is a world leader in creating, manufacturing, and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
We are currently recruiting a Style Advisor for our Chadstone Fashion Boutique.
ABOUT THE JOB
The Style Advisor at Chanel plays a pivotal role in directly engaging customers, embodying the brand's vision and boutique mission on a daily basis. They serve as the frontline representative, delivering a unique and luxurious experience to all customers while connecting them to the brand beyond mere product sales.
WHAT YOU NEED TO KNOW ABOUT THE ROLE
Through their passion for Fashion, solid sense of styling and storytelling of CHANEL collections and true understanding of customers, the Style Advisor offers personalized and relevant styling advice to clients on day-to-day basis, building the Dream of CHANEL on the boutique floor. Not only do they inspire the client but also our people whom they continuously infuse Fashion and styling by leading by example on the CHANEL excellence.
KEY RESPONSIBILITIES
Inspire clients to discover new ways of styling and share styling tips.
Style cross-collection alternatives pieces reproducing the collection silhouette.
Build the CHANEL difference, by passionately storytelling our brand Heritage, Style, Creativity, Craftmanship and Sustainability.
Set Brand standard in terms of personal Image, by always being refined, sophisticated and welcoming.
Assist Fashion Advisors to prepare their clients’ wardrobe for their RTW appointments in relevance to client’s profile, personality, style, and lifestyle, and standards of top-notch styling advice.
Set the right plan in motion to successfully achieve individual targets and support boutique targets.
Contribute to One-House strategy partnering with Watches and Fine Jewelry when relevant.
During the buys: share own clients’ preferences and help build boutique buys preparing for client appointments.
WHAT IMPACT YOU CAN CREATE AT CHANEL
As a Style Advisor, you will directly contribute to the brand's mission of engaging consumers and providing unsurpassed service while fostering long-term client relationships. You will inspire clients with storytelling on the CHANEL Allure and how to express their personality wearing CHANEL.
YOU ARE ENERGIZED BY
Success in this role requires a strong passion for luxury fashion, excellent customer service skills, and the ability to thrive in a fast-paced, client-centric environment. You should enjoy building relationships, working collaboratively with a diverse team, and staying updated on industry trends and product offerings.
WHAT YOU WILL BRING
Retail or customer service experience, preferably in the fashion or luxury industry.
Excellent verbal and written communication skills to engage effectively with clients and team members.
A keen eye for detail and a passion for delivering exceptional service.
Proven teamwork abilities with a collaborative approach to achieving shared goals.
Demonstrated selling skills with a track record of achieving sales targets.
Dedicated to building and nurturing long-lasting relationships with clients.
WHAT CHANEL CAN OFFER YOU
In this position, you will have the opportunity to further develop your skills in luxury retail management and client service, through career planning resources, development through formal training programs (in-house and externally), coaching and more.
Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.
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What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.
Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.
It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation.
At the end of 2019, CHANEL employed more than 28,000 people across the world.
