Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
OPERATIONS
The Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey. From creating online content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer and partner care, this team is relentlessly focused on improving the customer experience every single day.
NETHERLANDS (VENRAY)
Our Venray warehouse is located in the historical region of Limburg in the Netherlands. This is our biggest Logistics centre where our teams are doing what's never been done to provide an unrivalled order experience to our customers globally.
THE ROLE
You will lead the Studio team across Photography, Styling, Logistics and Studio Assistants, fostering a high-performing, collaborative environment that delivers exceptional quality while achieving daily production targets.
WHAT YOU’LL DO
- Lead, coach and develop the Studio team, driving engagement, performance and individual growth;
- Plan and oversee daily studio operations to ensure productivity, quality and service level targets are met;
- Foster a culture of continuous improvement, collaboration and operational excellence;
- Communicate priorities, objectives and performance to ensure alignment across the studio.
WHO YOU ARE
- Experienced people leader with a background in e-commerce or studio production;
- Strong understanding of studio operations or high-volume production environments;
- Confident decision-maker with excellent planning, prioritisation and problem-solving skills;
- Collaborative communicator who builds high-performing teams through coaching and empowerment.
- Proficient in Microsoft Office;
- Fluent in English.
REWARDS & BENEFITS
- Training opportunities and free access to LinkedIn Learning
- Flexible benefits program
- Flexible working environment
EQUAL OPPORTUNITIES
Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.
SCAM DISCLAIMER
It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.
Skills Required
- Experienced people leader with background in e-commerce or studio production.
- Strong understanding of studio operations or high-volume production environments.
- Confident decision-maker with excellent planning, prioritisation and problem-solving skills.
- Collaborative communicator who builds high-performing teams through coaching and empowerment.
- Fluent in English.
- Proficient in Microsoft Office.
What We Do
FARFETCH is the leading global platform for the luxury fashion industry. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. Founded in 2007 by José Neves for the love of fashion, and launched in 2008, FARFETCH began as an e-commerce marketplace for luxury boutiques around the world. Today the FARFETCH Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,300 of the world’s best brands, boutiques and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a single platform. FARFETCH’s additional businesses include Browns and Stadium Goods, which offer luxury products to consumers, and New Guards Group, a platform for the development of global fashion brands. FARFETCH offers its broad range of consumer-facing channels and enterprise level solutions to the luxury industry under its Luxury New Retail initiative. The Luxury New Retail initiative also encompasses FARFETCH Platform Solutions, which services enterprise clients with e-commerce and technology capabilities, and innovations such as Store of the Future, its connected retail solution.
