At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Our vision – we are building the planet's most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
- Own it and back yourself - Own the basics, own your role and own the result
- Think without limits – Think, think fast, think fearlessly
- Be relevant - Relevant to our people, our partners and the planet
Are you ready to join the Fearless?
Job DescriptionPlease note, this role has been located at our Shirebrook HQ however we are open to a hybrid model between our London (Market Road) and Shirebrook HQ
The Role: The opportunity is available for an experienced and passionate Studio Operations Lead to work and steer our Studio Teams & set them up for success. Engaging with stakeholders and driving results this role will control resourcing, planning, throughput and living within our studio software’s and AI capabilities.
The candidate will be delivering excellence, elevating the studio journey and driving forward the Studio’s evolving AI strategy and tooling ecosystem. This is a fast‑paced environment with huge potential for identifying and solving problems, implementing intelligent automation, optimisation and leveraging next‑generation technologies to add value to the business and make a significant impact.
Key Responsibilities:
- Studio strategy; Supporting the long‑term vision for AI, people, process, technology, and Studio development.
- Stakeholder engagement; Communicating progress, reporting, challenges, and opportunities with the SLT.
- Performance reporting; Tracking KPIs, forecasting capacity, and presenting insights that drive business decisions.
- Studio operations; Overseeing shoot schedules, resource, throughput, SLAs and production efficiency.
- Process optimisation; identifying bottlenecks, improving turnaround times, and standardising workflows with our tooling.
- Team development; Championing the team, empowering people, removing barriers, and amplifying collective success across the studio team.
- Workflow leadership; Setting daily priorities, allocating resources, and ensuring smooth studio operations.
- Culture building; Creating a high‑performance, collaborative, and feedback‑driven environment, where teams can thrive and feel supported.
- An in-depth knowledge of a working commercial studio setting compounded from years of experience.
- A sound knowledge of studio software’s and tooling – Creative Force preferred.
- Experience in using AI for imagery generation and agents within Studio environments – this role will manage the AI Studio ecosystem.
- Ability to lead a team, setting them up for success – This role is a people manager role.
- Good level of knowledge of Adobe Creative suites
- A great knowledge of digital workflow, production through to asset delivery.
- Excellent communication ability, this role will involve working closely with Frasers Groups SLT team
- Can be Shirebrook or London based, this role can be hybrid with elements of travel to different teams.
Along with your benefits package we also offer a wide range of perks for our colleagues:
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew
Employee Welfare
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
Skills Required
- In-depth knowledge of a working commercial studio setting developed through years of experience
- Knowledge of studio software and tooling; Creative Force preferred
- Experience using AI for imagery generation and AI agents within studio environments
- Experience leading and managing a team
- Good knowledge of Adobe Creative Suite
- Strong knowledge of digital workflow, production, and asset delivery
- Excellent communication skills and ability to work with senior leadership
- Ability to work from Shirebrook or London in a hybrid arrangement, with travel between teams
What We Do
Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.
