Studio Operations Coordinator

Ennismore is the largest and fastest-growing lifestyle hospitality company, comprising a global collective of lifestyle brands such as 21c Museum Hotels, 25hours Hotels, and Mondrian. It operates over 190 hotels and 500 restaurants and bars, with many more in the pipeline. Ennismore focuses on creating immersive experiences and has positioned itself as a leader in the lifestyle and luxury hospitality sectors.

Our creative studio is at the heart of what we do. We exist to inspire discovery across graphics, branding and interior design. Our Studio of Interior Designers and Graphic Designers has a demonstrated history designing hospitality spaces, creating environments that flourish functionally and inspire creativity. 

With decades of experience in hospitality design, we are well versed in understanding the practical requirements of commercial spaces, as well as putting the experience of our guests at the front of our minds. Our design process is routed in research of our surroundings, and the history of our buildings which allows us to create unique experiences showcasing the brands we work with. 

Ennismore is committed to positively impacting the world, with a key focus on creating inclusive communities among its teams and in the places, it calls home.

The role….

The Studio Operations Coordinator will be the operational backbone of the studio. You will ensure accurate financial tracking, assist with budgeting, oversee timesheets, and coordinate freelancer hiring and contracts.  Working closely to assist the Studio Director and project teams, you will maintain the smooth running of the studio’s financial and administrative and project processes. Beyond operations, you’ll help promote our studio culture - initiating team events, nurturing a positive atmosphere, bringing energy and initiative to every task. This role requires a proactive, flexible approach and a willingness to step into a variety of responsibilities with enthusiasm and precision.

What you’ll do…

Financial & Commercial Support

• Support client invoicing and month-end processes
• Track project expenses, freelancer costs, and studio operational spend
• Maintain financial trackers and support reporting to finance teams
• Assist with credit control, supplier onboarding, and PO management
• Support consistent financial reporting across projects and regions

Project & Resource Coordination

• Set up and maintain project data and reporting in Harvest
• Support accurate time tracking and resourcing across the studio
• Analyse time tracking data to make it meaningful, helping inform future fee proposals and project planning
• Coordinate freelancer hiring, onboarding, contracts, and offboarding
• Maintain freelancer records and support forecasting of resource costs
• Assist with studio logistics, including couriers and sample boards etc

Studio Operations & Administration

• Act as a key point of contact for day-to-day studio operations
• Support the Studio Director with planning, priorities, and operational initiatives
• Support with RFPs and PQQs
• Maintain studio processes, templates, documentation, and filing systems
• Support the management of design agreements and contracts across active projects, including coordination, tracking, signing, and filing
• Coordinate onboarding of new starters and ensure systems and studio setup are ready
• Assist with coordinating training opportunities and studio development initiatives
• Support with communication between the studio, finance, people team, and external partners
• Prepare trackers, summaries and reports for internal meetings
• Assist with internal reporting, ensuring a high level of accuracy and attention to detail

Tools & Platforms

• Harvest (time tracking and resourcing)
• Microsoft Office / Google Workspace
• Figma (basic knowledge desirable, not essential)
• Adobe Creative Suite (basic knowledge desirable, not essential)

What we’re looking for…

• You’ve got solid experience in studio operations, administration, or coordination, ideally within a creative or design-led environment
• You’re naturally organised, detail-oriented, and genuinely care about good process
• You’re comfortable handling budgets, invoicing, and keeping financial tracking on point
• You understand design agreements or professional services contracts and how they move through their lifecycle
• You’re happy getting into the data and turning it into insights that help people make decisions
• You’re proactive, adaptable, and good at juggling multiple priorities without losing your cool
• You communicate clearly and calmly, bringing a collaborative, positive, solutions-focused mindset
• You’re looking for a place where you can be you; no clones in suits here
• You’re not precious. We leave our egos at the door and help get shit done
• You’re up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you…

• 25 days holiday (and bank holidays), pension and life insurance
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• Treat yourself with lots of retail & hospitality perks through our partners
• Extra time off to volunteer with one of our partner charities
• Cycle to work scheme
• Enhanced Family Leave
• Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.