Campus is a technology-driven company dedicated to accelerating the talent of tomorrow. We empower students to find their purpose, help them build a plan and support them as they achieve their goals through affordable, world-class education provided by professors from prestigious institutions such as Princeton, NYU, UCLA, and Spelman. By making education more accessible and customized to each individual's needs, we can achieve our mission of accelerating the talent of tomorrow, one student at a time.
On the Student Success Team our goal is to provide comprehensive support to ensure students achieve their academic and personal goals. This team is composed of Student Success Coaches who work directly with a cohort of students from the moment they enroll to graduation. The Coach serves as the student's primary point of contact for academic planning, one-on-one support, and resource recommendations. Coaches are also very involved in our programming events like orientation, graduation, and academic programs.
We are seeking a Student Success Coach who is passionate about disrupting the educational space and helping students reach their full potential. This role requires a proactive and solution-oriented individual who will foster student engagement from enrollment through graduation. As a vital link between students and internal teams, you will optimize processes to improve the student experience and sustain active involvement in our innovative online programs.
- : Assist students in designing their life plans and achieving their goals.
- anage an active portfolio of up to 150 students from enrollment to graduation. Closely monitor their progress, and intervene as necessary to prevent disengagement and dropouts. Serve as the primary point of contact, regularly meeting with students to proactively address their needs and challenges.
- Collaborate closely with the Admissions department and other internal teams to ensure seamless process integration and frequent communication, thereby enhancing the overall student experience.
- : Identify and mitigate potential risks to students’ academic and personal success, providing timely referrals for those at risk.
- Engage in and promote events that enhance the Campus community and encourage student participation.
You have exceptional interpersonal and communication skills that will inspire and motivate students.You’re self-motivated with a talent for identifying improvements and initiating projects.You’re flexible and have the ability to adapt in a dynamic, fast-paced environment.You’re technically proficient and have experience working in G-suite, excel and powerpoint.You have strong problem-solving skills, you’re resilient, and a visionary thinkerYou have effective coaching abilities that include teamwork, empathy, active listening, and conflict resolution.
- Required: Bachelor’s degree in Psychology, Business Administration, or a related field
- Nice to have: You have demonstrated a commitment to continuous improvement and lifelong learning
A compensation package that includes a base salary ($42,000 - $52,000) + opportunity for equity grants.
- Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location.
- Medical, Dental, and Vision Insurance
- 401(k) plan (no employer match)
- PTO plan + several paid holidays
- Opportunity to make an impact – as an early team member, you’ll be an integral player in bringing our vision to life
- The chance to change students' lives by setting goals and achieving them
What We Do
At Campus, students come first, and we mean it. Our goal is to enable everyone to have access to a superb education without having to take on student debt. We power online two-year degree programs featuring live, online interactive classes led exclusively by faculty from top-ranking schools in the country (think Princeton, NYU, UCLA, Spelman, and more) – all at community college costs.
We’re backed by an investor team that believes deeply in our vision for the future of education -- our investors include Sam Altman (OpenAI), Jason Citron (Discord), Peter Thiel (Founders Fund), Michael Bloomberg (Bloomberg Ventures), Shaquille O’Neal and others who support our vision for the future of education in America.
Why Work With Us
We’re inspired by the efforts of those seeking to increase completion rates for community college students. We find the CUNY ASAP program and its efforts to address how systemic barriers and unique personal responsibilities may hinder many students completing their degree especially compelling.
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Campus Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Onsite Tuesday, Wednesday & Thursday, remote Monday & Friday