Student Services Coordinator

Registrar and Academic Records Support (Primary Focus): 

• Assist the Registrar and Associate Registrar with maintaining the accuracy, security, and integrity of student academic records. 

• Support processes related to registration, course scheduling, grade submission, transcript requests, degree audits, enrollment verifications, and graduation. 

• Respond to inquiries from students, faculty, and staff regarding academic records and registration procedures. 

• Ensure compliance with FERPA and institutional policies related to student data and privacy. 

• Assist with the preparation of reports and documentation for audits, accreditation, and institutional planning. 

Support Across Student Services Offices (Secondary Focus): 

Recruitment & Admissions: 

• Provide logistical support for interview days, recruitment events, and student onboarding activities. 

• Assist with applicant communications and file management. 

Student Life & Student Affairs: 

• Assist with the coordination of orientation, student engagement events, wellness initiatives, and other student programming. 

• Support communications and track attendance, participation, and engagement as needed. 

Enrollment Marketing: 

• Collaborate with the Assistant Dean and enrollment team to support outreach efforts aimed at prospective students. 

• Help ensure the accuracy of enrollment materials and communications distributed to applicants and admitted students. 

• Assist with tracking outreach and organizing materials used in recruitment and yield activities. 

Alumni Engagement: 

• Assist with maintaining alumni contact information and supporting events, outreach, and communications designed to keep alumni connected to the college. 

Minimum Qualifications: 

• Bachelor’s degree required. 

• At least two years of administrative, student services, or higher education experience. 

• Strong organizational and communication skills, with the ability to manage multiple priorities in a professional environment. 

• Proficiency with Microsoft Office Suite; ability to learn new software systems quickly. 

Preferred Qualifications: 

• Experience supporting a registrar’s office or working with student academic records. 

• Familiarity with higher education student information systems.  

• Working knowledge of FERPA and best practices in student records and privacy management.