Part-time | Fluent English required
We are looking for sharp, reliable students to support a product launch and ongoing operations. This is a hands-on role at the intersection of customer experience, operations, and marketing, offering real exposure to a live product launch, direct impact on customer experience, and the opportunity to grow with a fast-moving team. The role includes flexible hours and is ideal for students.
What You’ll Do:Manually track new users and key lifecycle events
Perform booking checks and post-booking follow-ups
Call hotels to confirm reservations, special requests, early check-in, or late checkout
Support proactive customer touch-points and VIP handling
Assist with basic reporting and data tracking
Help execute launch and marketing-related tasks
Flag issues, trends, and opportunities for improvement
Fluent in spoken and written English
Clear, confident communicator, comfortable speaking with hotels and partners
Detail-oriented and highly organized
Proactive, responsible, and able to follow structured processes
Comfortable working with spreadsheets, docs, and basic tools
Interest in travel, customer experience, or operations is a plus
What the Team is Saying
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What We Do
Navan is the leading all-in-one business travel and expense management solution that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.
