Student - Customer Content (d/f/m)

Posted 6 Days Ago
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Munich, Bavaria
Hybrid
1-3 Years Experience
HR Tech • Software
Personio's all-in-one HR platform helps small and medium-sized organizations unlock the power of people.
The Role
As a Customer Content student at Personio, you will create and translate customer content in English and German, craft engaging content for knowledge management and customer help platforms, and assist in AI-educational projects. You will gain experience in digital marketing, brand management, and stakeholder collaboration while improving processes.
Summary Generated by Built In

The Role: How you'll make an impact at Personio
We are Customer Experience. As a team, we actively drive Personio's growth by generating demand and delivering on the go-to-market strategy in collaboration with sales and partnerships. Our roster of marketeers strategise, conceptualise, create, craft, review, iterate and manage the journey from curious to customer. You're going to fit right in if you're ready to take on the challenges and problems of our target group, and transform them into creative marketing solutions that are driven by data. Blaze a new trail, take risks and break all the rules while creating the category leader for HR software. Are you ready to ride our wave?
We are seeking Customer Content students (d/f/m) who support us in strengthening the brand of Personio.
Role Responsibilities: What you'll do
Working Student Customer Content & Projects (Start: 01.11.2024, Munich)

  • Customer Content Creation and Translation: Develop, update, and translate customer materials in English and German, tailoring them for various distribution channels and audiences, and revising content based on feedback.
  • Content Writing: Craft compelling content for both internal knowledge management and external (Help Centre) platforms, ensuring it is informative and engaging for the target audience.
  • AI-Assisted Educational Projects: Utilise AI translation tools and language models to assist in creating and maintaining educational projects to ensure accuracy


Your Learnings:

  • Get creative and expand your expertise in a specific area within the digital marketing field, such as content marketing, lead generation, or product-led growth. etc.
  • Contribute with your own ideas to improve processes and efficiency by taking care of end-to-end responsibilities within your field of experience
  • Understanding of brand management and how to maintain a consistent brand image across all marketing materials
  • Time management and project management skills, as well as the ability to work in a fast-paced environment
  • Learn how to operate successfully in a team, and effective strategies for collaboration with many stakeholders


Please do not hesitate to apply, as we constantly rehire different positions in various departments. You may be considered for a similar role in another department.
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Role Requirements: What you need to succeed
We are looking for students who are passionate about digital marketing, tech and process automation and enjoy collaborating with many different stakeholders.
Hard Skills:

  • You are a registered student in an area such as marketing, media, communication studies, or similar.
  • Ideally, you have already gained some practical experience through internships in the field of branding and marketing
  • Ideally, some experience in the B2B environment
  • English and German is required, as we are a European company
  • You ideally have experience in relevant tools and programs (Contentful, Hubspot, Amplitude, Google Analytics or similar)


Soft Skills:

  • You like to communicate and work in a structured way and take responsibility
  • You are proactive and eager to learn
  • You are well organized and keen to deliver high-quality work
  • You have a good sense for communicating messages to target groups
  • Good analytical skills with the ability to understand information and work with different tools very quickly.
  • Tech-savvy mindset with get-stuff-done mentality to tackle any tasks that enable our team to work smoothly


Why Personio
Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

  • International team from all over the world, with the flexibility to work from any of our 7 offices across Europe
  • Flexible working arrangements, individually plan the 50% with your team
  • Choose a subsidy for public transportation or a gym membership
  • No matter where you are in your life right now -after a gap year or during your studies - we offer both mandatory and voluntary internship opportunities
  • Enjoy stylish, open office spaces with coffee, drinks, snacks, and fresh fruit in every central location

But we even go beyond of that - we want to guarantee your continuous growth:

  • Continuous feedback and acknowledgement with your manager in weekly 1:1s
  • Build connections through our strong internal student network and regular meet-ups with colleagues from different departments
  • Join our in-house knowledge-sharing sessions, internal buddy program, and work productively with the latest hardware and tools (Apple, Slack, Notion, etc.)

Salary:

  • Working Students: 20 hours per week; Bachelor 16€ per hour, Masters 17€ per hour
  • Interns: 40 hours per week; 2,160€ per month

Get a sneak peek of your potential upcoming workplace on our Instagram or TikTok @inside.personio

What the Team is Saying

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The Company
HQ: Munich
1,800 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

We believe small and medium-sized organizations are the backbone of global economies, and their most valuable asset is the people they employ. But many of their HR teams are held back by complicated, time-consuming processes and admin. We’re changing that with our all-in-one HR solution that transforms the way millions of people experience work every day.

At the core of our people-focused product are the individuals who craft it: We proudly identify as Personios. As we build on our success as Europe’s leading HR platform for SMEs, we are looking for the brightest minds to bring their own innovative ideas to the table. When you join our team of 1800+ across Europe and the US, you’ll have an impact from day one – for our 12,000+ customers and the 1.5 million employees we serve.

Why Work With Us

Personio is one of the most valuable tech startups in Europe, but we're just getting started with revolutionizing HR for the 1.7 million small and medium-sized organizations still stuck in the spreadsheet era. Now we need your experience scaling tech companies to take us to the next level.

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