Streaming Media Assistant

Posted 3 Days Ago
Be an Early Applicant
Amsterdam, NLD
In-Office
Junior
Digital Media • Gaming • News + Entertainment • Sports
The Role
Operate and monitor live and VOD streaming workflows: validate stream quality and availability, execute system health monitoring and media orchestration using proprietary tools, follow procedures, record troubleshooting steps, and escalate/incidence-manage. Work flexible hours including nights, weekends and holidays.
Summary Generated by Built In

Job Posting Title:

Streaming Media Assistant

Req ID:

10155982

Job Description:

About the Role & Team: 

Disney Entertainment & ESPN Technology 

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world. 

 

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology 

  • Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come. 

  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more. 

  • Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news. 

 

Content Operations is ultimately responsible for successfully delivering Disney’s entertainment and sports content to millions of people every day. This involves developing, operating, and managing a global content supply chain – the myriad of steps involved from taking a finalized TV show/movie, or live piece of content, from inside Disney to audiences around the globe, in their preferred language and format. This team also manages technology operations in Latin America, Europe and Asia Pacific. 

 

Values 

You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day. 

 

What You Will Do 

The Live Orchestration Department at DE&E Technology consists of agile and responsive teams of technicians that perform the daily processes and procedures required to run our live and on-demand streaming video products. The department’s responsibilities consist of round-the-clock support for these products, ensuring proper functionality across all platforms Oversight includes both Linear and Event based content, hands-on operational and procedural support for our products, including system health monitoring and incident management, in addition to live and VOD streaming media orchestration using proprietary software. 

The Streaming Media Assistant is a key member of a daily operations team responsible for delivering high profile media products to market. Streaming Media Assistants routinely provide live, hands-on operational and procedural support for our partner products, including system health monitoring, routine issue mitigation, in addition to live and VOD streaming media orchestration using proprietary software. 

 

 

Responsibilities and Duties of the Role: 

  • Responsible for following operational procedures and raising awareness of issues in workflows when they arise - 45%

  • Execute defined processes to validate the quality and availability of live content streams - 45%

  • Executes system health monitoring and live and VOD streaming media orchestration using tools & software 

  • Record steps to troubleshoot workflows when issues arise 10%

 

Required Qualifications & Skills  

Minimum and Preferred. Inclusive of Licenses/Certs (include functional experience as well as behavioral attributes and/or leadership capabilities) 

Basic Qualifications  

  • Must be available to work flexible hours, including nights, weekends, and holidays. 

  • Strong understanding of computers and applications. 

  • Must have an exemplary attention to detail. 

  • Must possess strong communication skills, including written and verbal. 

  • Must possess solid organizational skills. 

  • Must be able to learn quickly and adapt to new situations. 

  • Must have a strong ability to multitask and work in a fast-paced, time-sensitive environment. 

  • High school diploma or equivalent. 

 

Preferred Qualifications  

  • A solid computer and technical background, with experience working in digital media and online organizations. 

  • Familiarity with streaming and broadcast media, particularly HTTP Live Streaming (HLS) 

  • A team player who is enthusiastic with a strong work ethic. 

  • Ability to troubleshoot efficiently. 

  • 1-2 years of relevant working experience. 

The Perks  

  • 25 days annual leave 

  • Private medical insurance & dental care 

  • Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free 

  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing 

  • Excellent parental and guardian leave 

  • Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST. 

 

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.  

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

Job Posting Segment:

Content Platforms & Operations

Job Posting Primary Business:

CPO - Live Ops & Engineering

Primary Job Posting Category:

Streaming Media Ops

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Amsterdam, Netherlands

Alternate City, State, Region, Postal Code:

Date Posted:

2026-08-05

Skills Required

  • Available to work flexible hours including nights, weekends, and holidays
  • Strong understanding of computers and applications
  • Exemplary attention to detail
  • Strong written and verbal communication skills
  • Solid organizational skills
  • Ability to learn quickly and adapt to new situations
  • Ability to multitask and work in a fast-paced, time-sensitive environment
  • High school diploma or equivalent
  • Computer and technical background with experience in digital media and online organizations
  • Familiarity with streaming and broadcast media, particularly HTTP Live Streaming (HLS)
  • Ability to troubleshoot workflows efficiently
  • 1-2 years of relevant working experience
  • Team player with strong work ethic

The Walt Disney Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Walt Disney Company and has not been reviewed or approved by The Walt Disney Company.

  • Pay Growth & Progression Recent union agreements raised wage floors for large groups of park cast members—e.g., Disneyland’s $24/hour minimum rising to $26 over the contract and Walt Disney World’s path from $18 toward about $20–$20.50 by 2026—signaling upward movement in hourly pay. These steps are described as meaningful improvements for many frontline roles.
  • Healthcare Strength Company materials outline medical, dental, and vision coverage for many full‑time roles, wellness resources, and (in Central Florida) access to Centers for Living Well clinics and pharmacy. References to mental‑health support and paid time off reinforce a strong core health offering.
  • Wellbeing & Lifestyle Benefits Complimentary theme‑park admission and discounts on hotels, dining, merchandise, and recreation are positioned as signature perks. Education support through Disney Aspire adds notable lifestyle value for eligible hourly employees.

The Walt Disney Company Insights

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The Company
HQ: Burbank, CA
219,548 Employees
Year Founded: 1923

What We Do

The Walt Disney Company is a leading diversified international family entertainment and media enterprise that operates through segments including entertainment, sports, and experiences.

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