The Opportunity
Reporting into Senior Manager, Streaming Experience Programming, the Streaming Experience Associate supports the Streaming Experience, Programming and Planning teams in driving total sales and meeting audience goals across all streaming applications.
Who We Are
As QVC Group’s newest business unit, vCommerce Ventures is designed to accelerate our innovation in livestream commerce and establish our leadership in this space while also supporting the continued expansion of QVC’s and HSN’s linear video commerce (“vCommerce”) experiences to new audiences. vCommerce includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms. vCommerce Ventures brings together livestream commerce teams and initiatives from across QVC and HSN into a separate, global business unit, with dedicated marketing, business development, content development and production, programming, planning, and merchandising resources.
Your Impact
- You will support the team through CMS maintenance for the streaming service builds of content, graphics, and copy.
- Coordinate media content requests with media management and audience development teams.
- Create requests for video on demand (VOD) content to be transcoded to Brightcove, including shows, product sells, promos, and additional short-form videos.
- Create requests for product sells to be edited from live show recording and close-captioned.
- Maintain a calendarized view of streaming service content for both short-term and long-range planning in Airtable, along with exclusive platform deals and promotions.
- You will support analytical reporting on a variety of metrics using Conviva data.
- Brainstorm and collaborate across the teams to improve trends by rethinking and testing new programming strategies.
- The Streaming Experience Associate presents Streaming by participating in multiple meetings and works with many departments across the enterprise in support of department and QRG goals.
What You Bring
- Bachelor’s or University Degree, or equivalent work experience.
- 2 years’ Streaming Service or CMS experience.
- Experience understanding complex processes and information, and work in a technical, dynamic workplace.
- Excellent problem-solving skills and ability to think strategically.
- Experience with new technologies and evolving media landscape and enhancing workflows.
- Experience managing multiple projects.
- Ability to multi-task and succeed in a fast-paced, deadline-driven environment with ever-changing priorities.
#LI-KC1
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
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What We Do
Curated Experiences. Infinite Possibilities.®
We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences.
We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors.
Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations.
We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
