The Role
Own marketplace performance, pricing effectiveness, revenue optimization, and supply-demand balance across international markets. Analyze marketplace metrics and large datasets, identify performance gaps, optimize pricing and incentives, and drive corrective actions. Partner with Product, Analytics, Finance, and Regional Operations to implement initiatives, evaluate business impact, and improve growth, utilization, margins, and service reliability.
Summary Generated by Built In
We are looking for a data-driven Operations & Revenue Manager to own marketplace performance, pricing effectiveness, and revenue optimization across international markets.
In this role, you will be responsible for managing supply-demand balance, optimizing pricing and incentive levers, and driving sustainable, profitable growth at the city and country level.
In this role, you will be responsible for managing supply-demand balance, optimizing pricing and incentive levers, and driving sustainable, profitable growth at the city and country level.
You will act as a key business owner for market performance, working closely with Analytics, Product, Finance, and Regional Operations to translate data insights into concrete operational and pricing actions.
Key Responsibilities
Marketplace Performance Ownership
- Own end-to-end performance of assigned markets or order types against key KPIs (growth, revenue, utilization, margins etc).
- Monitor market or order type health through core marketplace metrics and identify performance gaps, risks, and opportunities.
- Drive corrective actions and optimization initiatives to improve efficiency and profitability.
- Define, test, and optimize pricing levers based on local market dynamics and business objectives.
- Evaluate pricing impact on rider behavior, supply engagement, and overall marketplace balance.
- Partner with Product and Analytics to implement pricing logic and ensure correct execution in systems.
- Analyze supply-demand dynamics to maintain a healthy and efficient marketplace.
- Recommend actions to improve availability, utilization, and service reliability.
- Coordinate with regional operations teams to adapt strategies to local constraints and conditions.
- Use data and dashboards to track performance, diagnose issues, and inform decision-making.
- Partner with Finance and Analytics on investment analysis, market business cases, and performance reviews.
- Prepare clear, structured insights and recommendations for senior stakeholders.
- Act as a key interface between Operations, Product, Analytics, Finance, and Regional teams.
- Align stakeholders around priorities, timelines, and expected outcomes.
- Drive execution of cross-functional initiatives from problem definition to post-implementation review.
Skills, Knowledge & Expertise
- 2+ years of experience in operations, revenue management, strategy, analytics, or consulting (marketplace or mobility experience is a strong plus).
- Strong analytical skills and experience working with large datasets to drive business decisions.
- Proficient in Excel and SQL; experience with BI tools (Power BI, Tableau) required; Python is a plus.
- Solid understanding of unit economics, pricing mechanics, and marketplace dynamics.
- Comfortable owning ambiguous problem spaces and driving decisions in a fast-paced environment.
- Strong stakeholder management and communication skills.
- Structured thinker with a bias toward execution and measurable impact.
Why join us
- Help us challenge injustice by creating fair choices for millions of people across 48 countries.
- Develop your professional skills with access to mentoring, career consulting, and learning programs.
- Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
- Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
- Work alongside people who take initiative, speak openly, and challenge themselves to grow.
- Improve your language skills through co-financed courses and internal speaking clubs.
- Annual salary from 64 700 EUR gross.
Final benefits may vary depending on the location.
About
inDrive is a global tech company on a mission to challenge injustice through fair choices. We started in 2012 in the coldest city on Earth, when a group of friends created a way for people to agree on fair ride prices. That idea grew into one of the world’s top ride-hailing apps, now with 400M installs across 48 countries.Today, we offer more than rides: from freight and delivery to intercity travel and financial services, all designed to put people first. We are committed to having a positive impact on people’s lives both through our core business, which supports local communities via a fair pricing model; and through the work of our impact programs. Ready to ignite your inner drive?
Skills Required
- 2+ years of experience in operations, revenue management, strategy, analytics, or consulting
- Strong analytical skills and experience working with large datasets to drive business decisions
- Proficiency in Excel and SQL
- Experience with BI tools such as Power BI or Tableau
- Understanding of unit economics, pricing mechanics, and marketplace dynamics
- Strong stakeholder management and communication skills
- Experience in marketplace or mobility operations
- Python experience
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The Company
What We Do
inDrive is a global IT and transportation platform inDrive is one of the world’s fastest growing online ride-hailing services. Its services are available in over 749 cities in 46 countries throughout the world. The Company’s app has been downloaded over 150 million times. inDrive offers other services, including intercity transportation, freight and cargo services, as well as delivery services in different markets of operations. inDrive is based in Mountain View, California, and operates regional hubs in the Americas, Asia, the Middle East, Africa and the countries of the CIS, and employs over 2,000 people. In early 2021, inDrive achieved unicorn status after closing a $140m investment round with Insight Partners, General Catalyst, and Bond Capital, which valued the company at $1.23 billion.
