Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.The Global Operations Planning for the Americas (GOPA) team implements global strategy driving various initiatives and system projects, provides sound controls over operations in the region, i.e. the U.S., Canada, Brazil and Mexico, managing various reports and regulatory matters including operational incident reports, and also acts as a key liaison between Tokyo Head Office (Tokyo HO) and the region interacting with all regional stakeholders.
Job Summary:
- Responsible for planning, executing, and monitoring various initiatives and projects independently and/or in partnership with business partners (Operations, front offices, and others) to enhance the operations and systems management framework and improve operational efficiency and quality.
- Ability to independently plan, execute, and monitor a portfolio of initiatives and deliverables, ensuring alignment with Tokyo Head Office (HO) direction and policies while improving operational efficiency, quality, and risk/control discipline.
- Experience in banking operational area and demonstrate strong execution skills
- Advanced hands-on knowledge of wholesale banking operations and related products/processes (e.g., payment/settlement flows, incident management and reporting, and nostro/vostro accounts), as well as the ability to proactively identify issues, structure solutions, and lead execution under time constraints and pressure.
- Requires, on occasion, working early or late to attend meetings with Head Office based in Japan and offices globally
Major Responsibilities:
- Execute various reporting tasks for the U.S. managements, regional offices (Canada, Mexico, and Brazil), and Tokyo HO, including KPIs and management decks.
- Plan and lead initiatives and build strong partnerships with Tokyo HO, front-office teams, and key control/support functions (Technology, Risk/Compliance, etc.) to align with Tokyo HO’s direction and policies and improve operational efficiency and quality across the Americas.
- Own delivery governance and stakeholder management: establish work plans and WBS, resource estimates, schedules, and progress/risk visibility; escalate issues and drive decisions to closure across multiple stakeholders and locations.
- Lead cross-border liaison and complex case resolution by structuring and driving time-sensitive inquiries and escalations (e.g., payment/settlement coordination, production readiness/hypercare support for major changes, and nostro account lifecycle changes) through end-to-end coordination.
Required Qualifications:
- Bilingual Japanese/English required.
- 5+ years of experience in the financial industry.
- Demonstrated ability to lead complex initiatives independently (multi-stakeholder, multi-location, tight deadlines), including structured planning and disciplined execution.
- Strong working knowledge of banking operations and related products/processes (e.g., payments/settlement operations and related change/incident governance)
- Strong Microsoft Office suite (Word/Excel/PowerPoint/Power Automate/Power BI Desktop/Visio/Outlook) skills.
- Proven experience working in a diverse, multicultural environment.
- Ability to proactively take the initiative to work efficiently and effectively on team-oriented projects.
- Deadline-oriented and able to perform effectively while working independently.
Education
- Undergraduate or graduate degree in finance, economics, risk management, business analytics, technology or equivalent experience.
The typical base pay range for this role is between $120K - $164K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
Skills Required
- Bilingual Japanese/English
- 5+ years of experience in the financial industry
- Demonstrated ability to lead complex initiatives independently
- Strong working knowledge of banking operations and related products
- Strong Microsoft Office suite skills
- Proven experience working in a diverse, multicultural environment
- Undergraduate or graduate degree in finance or related field
What We Do
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,500 locations in more than 50 markets including the Americas, Europe, the Middle East and Africa, Asia and Oceania. The Group has over 170,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. Through close partnerships among our group companies, the Group aims to be the world's most trusted financial group, flexibly responding to all of the financial needs of its customers, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges.








