About the role and team
Uber Eats has become incredibly well adopted in Australia and New Zealand in both consumer numbers and frequency and this role will answer key strategic consumer growth questions to drive our next phase of growth. They will define what our affordability strategy will be, how we get the most out of the partnerships we operate and develop an overarching full consumer lifecycle strategy.
This is a high-visibility individual contributor role with Delivery-wide scope. You will set strategy, build the analytical foundation behind it, win alignment from the ANZ Delivery Leadership Team and cross functional teams, and then drive execution through dotted line management across the broader consumer team.
What you’ll do
(1) Own the ANZ consumer value strategy for Uber Eats, end-to-end
- Build and own a unified view of total consumer value across every lever, holding the key to ensuring all our teams across APAC and local work together to create a coherent value strategy.
- Review our current seasonal and membership value moments and propose how we go to market with great value in 2027.
(2) Build the long-term strategy for our key partnerships
- Define the vision for our key delivery partners, setting out clear XPs that need to be completed in the next year to support future deals.
- Size and prioritise the growth opportunities with our current partners.
- Define what success looks like for partnerships and present recommendations during deal cycles.
- Partner with Business Development, Membership & Mobility to turn the strategy into a committed joint roadmap.
(3) Refine our lifecycle promotional strategy across Restaurants and Retail
- Design one lifecycle promotional architecture that works across Restaurants, Grocery and Retail
- Define the right offer, at the right moment, in the right channel, by cohort — and the cross-vertical sequencing to lift frequency and retention.
- Build the measurement standard: holdouts, incrementality, cost per incremental active, and a clear read on promo efficiency (iGB per dollar) that the business trusts.
(4) Build the consumer growth strategy for a growth bet
- Own the consumer side of one of ANZ's growth bets.
- Build the demand-side strategy to drive awareness & discovery and ultimately into a habitual use cases
- Define the cohort targeting and investment plan for the consumer push
- Set consumer targets, own the forecast, and be accountable for closing the gap between organic trajectory and plan.
Basic Qualifications
- 7+ years of experience in strategy, consumer growth, growth marketing, consulting, investment banking, or a comparable analytical commercial role — including meaningful time in-house at a consumer technology, marketplace, retail or loyalty business.
- Demonstrated ownership of consumer growth campaigns end to end: cohort strategy, offer design, channel execution, incrementality measurement, and the iteration loop that follows.
- Deep strategic analytics capability. You are fluent in SQL and comfortable building your own analysis rather than commissioning it; you can design an experiment, read an elasticity curve, and separate correlation from causation.
- Proven ability to present complex data to senior stakeholders. You can take a messy, ambiguous, multi-variable problem and land it as a clear recommendation with an executive audience — and defend it.
- Strong commercial and P&L judgement: you understand unit economics and can connect a consumer-facing decision to a financial outcome.
Track record of influencing and delivering through cross-functional teams without direct authority.
Preferred Qualifications
- Experience with pricing, fees, promotions, subscription/membership, or loyalty programs — ideally owning the value proposition rather than just executing against it.
- Experience in two-sided marketplaces, on-demand delivery, quick commerce, grocery/retail, airline or coalition loyalty.
- Experience designing lifecycle/CRM programs with cohort-level targeting and holdout-based measurement.
- Familiarity with experimentation platforms and causal inference methods; comfort working directly with Data Science and Engineering partners.
- Experience building a strategy from scratch in an ambiguous space and taking it through to funded execution.
- MBA or equivalent analytical post-graduate qualification
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- 7+ years of experience in strategy, consumer growth, growth marketing, consulting, investment banking, or a comparable analytical commercial role
- Meaningful in-house experience at a consumer technology, marketplace, retail, or loyalty business
- Experience owning consumer growth campaigns end to end, including cohort strategy, offer design, channel execution, incrementality measurement, and iteration
- Fluency in SQL and ability to conduct independent strategic analysis
- Ability to design experiments, interpret elasticity curves, and distinguish correlation from causation
- Ability to present complex data and recommendations to senior stakeholders
- Strong commercial and P&L judgment, including understanding of unit economics
- Track record of influencing and delivering through cross-functional teams without direct authority
- Experience with pricing, fees, promotions, subscription or membership, or loyalty programs
- Experience in two-sided marketplaces, on-demand delivery, quick commerce, grocery or retail, airline, or coalition loyalty
- Experience designing lifecycle or CRM programs with cohort targeting and holdout-based measurement
- Familiarity with experimentation platforms and causal inference methods
- Comfort working directly with Data Science and Engineering partners
- Experience building a strategy from scratch and taking it through funded execution
- MBA or equivalent analytical postgraduate qualification
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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