Strategy & Planning Associate

Posted 3 Days Ago
Los Angeles, CA, USA
In-Office
100K-125K Annually
Entry level
Food • Software
The Role
Build and maintain sales and operations dashboards and reports using SQL, Python, and BI tools. Monitor data quality, perform deep-dive analyses to generate actionable insights, communicate findings to leadership, and support implementation of sales activities.
Summary Generated by Built In

Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.


What you’ll do

  • Develop and maintain sales and ops analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the leadership team
  • Build and maintain reports, dashboards, and visualization to track key performance metrics and drive business decisions using SQL, Python, Looker, Tableau, or other BI solutions.
  • Proactively monitor the quality and integrity of sales and ops data and highlight improvement opportunities.
  • Perform deep dive analysis of operating metrics providing business insights to leadership by understanding the situation, developing a hypothesis, analyzing data, and reporting back findings/solutions.
  • Effectively communicate analysis results to business leaders for decision-making and prioritization
  • Work with business leaders on implementing sales activities as needed with some oversight.

What we’re looking for

  • Great communication skills.
  • Data Analytics.
  • Project management experience preferred.
  • SQL & Python are a must. 
  • Salesforce (bonus).

Why join us 

  • Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
  • Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
  • Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

The base salary range for this role is $100,000 - $125,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
    • Discretionary vacation days
    • 8 paid holidays per year
    • Paid sick time
    • Paid Bereavement leave
    • Paid Parental Leave

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.


Ready to join us as we serve those who serve others? 

#LI-Onsite

Skills Required

  • SQL
  • Python
  • Data analytics
  • Great communication skills
  • Experience with BI tools (Looker, Tableau, or similar)
  • Project management experience
  • Salesforce (bonus)
  • Onsite in Los Angeles, five days a week
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The Company
HQ: Los Angeles, California
261 Employees

What We Do

The order your restaurant needed. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place

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